Account Manager: Energy and carbon reduction schemes

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Account Manager: Energy and carbon reduction schemes

Flexible UK Locations with hybrid FlexFirst working

At Centrica Business Solutions (CBS) we provide integrated energy solutions that deliver cost efficiency, resilience and accelerate our customers’ journeys to a low carbon future. We serve business and public sector organisations, increasingly focusing on delivering decarbonisation of power, heating and transport through our portfolio of solutions.

This role sits in our UK and Ireland services business where we build, operate, and maintain clean energy assets to help large public sector and industrial customers decarbonise to meet net zero targets. This includes sourcing green energy, providing project design and delivery expertise, financing options, and industry leading operational capabilities to deliver energy efficiency and save customers money, helping them balance the demands of planet and profit.

You will be responsible for the creation and management of long-term, trusting relationships, primarily within our ever expanding portfolio of energy saving schemes in the healthcare sector.

The Role

Some of your accountabilities will include:

• Serving as the lead point of contact for all customer account management matters.
• Building and nurturing strong, long-lasting client relationships.
• Negotiating contracts and ensuring contract compliance & commitments are achieved and exceeded.
• Conduct finance tracking including cost optimisation and forecasting.
• Managing a small team of analysts to deliver prompt, high quality reporting.
• Reviewing and signing off Measurement and Verification Reports for operational schemes.
• Clearly communicate monthly and quarterly contract progress updates to stakeholders.
• Develop new business with existing clients and/or identify new opportunities.
• Review O&M contracts and ensure that all contractual obligations are met.
• Work closely with our O&M Team to identify reoccurring issues and drive continuous improvement.
• Promote the importance of safe service delivery and technical excellence.
• Collaborate with appropriate personnel for both preventive and reactive maintenance to be scheduled.
• Manage subcontractor relationships and contacts.
• Support project handovers between construction and O&M.

The Person

We would like you to have some of the following skills and experience:

• Work experience in CHP, energy, utility or business to business.
• Proven track record customer service and satisfaction.
• Great communication and stakeholder management skills.
• Experience of effective coaching, managing and leading of a team.
• Effective multi-tasking skills while maintaining excellent attention to detail for all responsible projects.
• Deadline oriented and capable of efficient time management.
• Aptitude for identifying ways to improve established procedures to ensure maximisation of resources.
• Financial and commercial acumen with experience in the measurement and verification of energy conservation measures.
• Flexible mind-set and quickly adaptable to changing needs of projects.
• Good IT skills in Microsoft Office Suite, in particular Microsoft Excel.
• Proximity to our Regional Office in Stockport is considered an advantage.

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.