Software Engineering Specialist

Job Description

Recruiter: Seema Shivakumar

Hiring Manager: Ruthirakumar P

Career Grade: D

About the role

• Digital – responsible for delivering customer-facing digital platforms and experiences across BT Business.
• You design and build scalable, high-quality frontend applications that improve customer experience and enable faster delivery of digital products. Your work ensures performance, accessibility, and seamless integration across platforms.
• This role supports BT’s strategy to simplify operations, adopt modern technologies (including AI), and deliver consistent, high-quality digital experiences across all channels.

What you’ll be doing

• Build responsive, accessible frontend applications using React.js, Next.js, JavaScript/TypeScript, HTML, and CSS
• Work with UX/UI designers to turn designs into high-quality user interfaces
• Integrate frontend systems with AEM using APIs, GraphQL, and headless CMS approaches
• Collaborate with backend teams to design and consume REST and GraphQL APIs
• Support development of headless content delivery for omnichannel experiences
• Use Node.js and core Java concepts when working on integrations
• Work with API gateways (Apigee) for security and performance
• Use AI-assisted tools to improve development speed and code quality
• Review and optimise code for performance, scalability, and security
• Apply SEO, accessibility (WCAG), and performance best practices
• Contribute to CI/CD pipelines using Jenkins and Git-based workflows
• Write tests and perform code reviews to maintain quality standards
• Take part in Agile ceremonies such as sprint planning and retrospectives
• Maintain clear technical documentation
• Troubleshoot and resolve issues across frontend and integrated systems
• Work with Adobe tools (Analytics, Target, Launch) to improve user experience
• Stay up to date with frontend and CMS trends
• Mentor junior engineers and promote best practices

Essential Skills / Experience

• Strong experience in frontend development (React.js, Next.js, JavaScript/TypeScript)
• Good understanding of APIs (REST, GraphQL) and system integration
• Experience working with headless CMS (AEM preferred)
• Knowledge of CI/CD pipelines and version control (Git, Jenkins)
• Understanding of web performance, accessibility, and SEO
• Experience with Agile ways of working
• Strong problem-solving and debugging skills
• Ability to review code and maintain high engineering standards
• Good communication and collaboration skills

Desirable Skills / Experience

• Experience with Adobe Experience Manager (AEM) and Adobe Cloud tools
• Knowledge of Apigee or API gateway technologies
• Familiarity with Node.js and backend integration concepts
• Experience using AI-assisted development tools
• Understanding of prompt engineering and AI workflows in software development
• Experience mentoring or guiding junior developers
• Degree in Computer Science or related field

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.