Software Engineering Manager - FullStack

Job Description

What you'll be doing

In the capacity of a Software Engineering Manager - FullStack, your role holds significant weight within our organisation’s marketing framework. You play a central role in refining lead management, automating critical marketing processes, and upholding data accuracy. This proficiency directly influences the growth of our customer base and the precision of our marketing campaigns.

Through analytics and insights, you empower our teams to make informed, data-driven decisions, ultimately propelling us toward our strategic goals. In essence, your role as a Frontend specialist with experience of marketing tool is instrumental in shaping the trajectory and success of our marketing endeavours.

What you'll be doing

• Through analytics and insights, you empower our teams to make informed, data-driven decisions, ultimately propelling us toward our strategic goals. In essence, your role as a Frontend specialist with experience in marketing tools is instrumental in shaping the trajectory and success of our marketing endeavours.
• Serve as the primary point of contact for all MarTech-related aspects of integration projects, demonstrating in-depth expertise in Marketo functionalities.
• Develop and execute advanced automation workflows, including lead scoring, drip campaigns, and personalised content delivery, to drive marketing success.
• Stay up to date with the latest Marketo, SST, Pega, and other SaaS features, updates, and best practices, and proactively implement relevant improvements to the integration.
• Lead the training and knowledge-sharing initiatives and present within the team to enhance colleagues' proficiency in Marketo and its integration via Apigee and other SaaS platforms i.e. Pega.
• Troubleshoot and resolve any Marketo-specific issues that may arise during integration projects, ensuring minimal disruption to marketing operations.

Experience you'll have

Essential:

• In-depth knowledge of JavaScript, HTML4/5, CSS3 and other frontend languages for custom integration development.
• Strong skills in API integrations.
• Experience with SaaS platforms to facilitate seamless data exchange and content management within the integrated ecosystem.
• Experience with Marketo, Pega, SST (Server Side Tagging) other SaaS, including advanced features and best practices in marketing automation.
• Applied knowledge of modern development tooling and automation techniques
• Confidence in leading code reviews and implementing scalable development processes
• Strong experience in accessibility and usability practices
• Automated testing techniques
• Familiarity with Git and other version control systems
• Experience working with complex code bases
• Experience working to a tiered model of browser support (e.g., progressive enhancement)
• Excellent communication and stakeholder management skills, and unrivalled attention to detail

Desirable:

• Hands-on experience in AWS and its services
• Working knowledge of digital strategy, architectural principles, and governance processes
• Familiarity with digital channel growth and sales practices, along with marketing automation systems

The skills you’ll need

Agile DevelopmentDatabase Design/DevelopmentDebuggingAPIs/Web Service IntegrationProgramming/ScriptingMicroservices/Service Oriented ArchitectureIT SecurityCloud ComputingArtificial Intelligence/Machine LearningContinuous Integration/Continuous Deployment Automation & OrchestrationSoftware TestingApplication DevelopmentAlgorithm DesignSoftware Development LifecycleProject/Programme ManagementDecision MakingGrowth MindsetInclusive Leadership

Benefits

• An annual on-target bonus of 10% (personal and company multipliers)
• BT Pension scheme: minimum 5% employee contribution, BT contribution 10%
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans, and 50% discount for friends and family on EE SIM only plans
• Discounted EE TV, including TNT Sport and the NOW Entertainment membership
• There’s also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days, so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.