Senior Manager Broadband Networking

Job Description

Come and work for us from any of our following strategic locations: London, Manchester, Birmingham, Bristol, Leeds

What Our Team Says: "Transformative years at BT – my journey has been continuous growth, skill acquisition, and unparalleled opportunities that shaped my career in ways I never imagined!" Saini, Product Owner

Why this job matters

Are you a Senior Product Manager / Product Lead seeking an exciting opportunity to drive innovation and impact on scale? Then this role is for you! Come and unlock the Future of Connectivity within BT Business and join our dynamic team driving innovation and shaping the future of business communications!

As our Senior Product Manager, you’ll have full accountability of our flagship Broadband portfolio. 1.5 million connections and £450 million in revenue, you'll oversee and drive impactful solutions supporting industries from retail to healthcare, fuelling business growth across sectors. The level of impact this portfolio has to our business customers is huge, it runs across the UK economy from shops, distribution networks, hospitals, multinational companies, government and air traffic control, to name a mere few.

Along with your fab team of 20 product leads, you’ll develop, manage and deliver Connectivity products that create value for business markets and drive unit performance.

With our personal, simple and brilliant values at the forefront of your mind, you’ll oversee the strategic transformation of the portfolio to ensure continued relevance and differentiation to customers and owning in life portfolio management.

You’ll work closely with a variety of senior stakeholders including our BT Business CEO, Chief Operating Officer, Core Connectivity Director, Developers and leaders across Open Reach, Digital, Network, Commercial, Sales, Finance.

Sound like you? Whether you're a seasoned expert or rising star, we welcome diverse perspectives and experiences. Let's chat about your potential fit!

For us, smart working is all about embracing new technology, breaking down barriers, and discovering new ways to work together. Whilst we don’t need you to be in the office 5 days a week, we still believe it's a place to bounce ideas and spark creativity. As part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for you.

What you’ll be doing

• Set out the portfolio vision, strategy and investment roadmap
• Interlock growth ambitions and product lifecycle goals with channels, partners and key functions
• Manage the full portfolio lifecycle from product development, to in life and withdrawal
• Establish and maintain performance standards for all key aspects of the portfolio - ensure end to end definition and understanding of the product operating model, systems and process and ensure the model achieves NPS, digital self service, commercial and unit economics goals.
• Develop and motivate team
• Support transition of customers to higher value strategic variants through product capabilities – drives copper to fibre migration and strategic access

What skills you'll need

• Product Strategy & Vision
• Product Road mapping
• Product Lifecycle Management
• Product / Solution Requirements Definition
• OKR Definition & Tracking
• User research & Customer Need Identification
• Agile Methodologies

Experience you would be expected to have

• Product strategy and lifecycle experience
• Understanding of innovation and technology trends which impact the product and how it is utilised to deliver a solution for Business markets and customers
• Ability to think commercially and consider trade-offs and risks to recommend best course of investment linked to business outcomes across a multi-functional area
• An expert in their field with experience of and credibility in engaging with Industry in a wider sense – e.g. industry forums, Ofcom

Leadership Standards

• Leading inclusively: I inspire and build trust through self-awareness, honesty and integrity
• Owning outcomes: I take the right decisions that benefit the broader organisation
• Delivering for the customer: I execute brilliantly on clear priorities that add value to our customers and the wider business
• Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision-making
• Growth mindset: I experiment and identify opportunities for growth for both myself and the organisation
• Building for the future: I build diverse future-ready teams where all individuals can be their best

Our Benefits

• Highly competitive salary.
• Company car cash allowance (£5500)
• 15% on target bonus
• Pension scheme, 10% contribution
• Private Medical cover (Family covered)
• 25 days annual leave (plus bank holidays)
• Flexible/ Hybrid working
• Life Assurance
• Share save scheme
• 50% off BT and EE mobile pay monthly or SIM only plans
• 30% discount for friends and family on EE mobile pay monthly and SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids

Why BT Business

Our aim is to create a world-class BT Business unit that delivers long-term value for our customers, colleagues, partners, investors and other stakeholders, both in the UK and internationally, across the full range of business segments from small enterprises to governments and multinational companies. This includes:

• Driving full integration of channels and products to best serve our business, government and wholesale customers in the UK and internationally.
• Investing strategically in present and future needs of customers, aligned behind common digital, network and security platforms.
• Accelerating our transformation plans and delivery of next generation products and services, making it easier for customers to do business with BT and for BT to transact more profitably with customers; and
• Continuing to invest in the skills, technology and partnerships required to return to growth and become the leading provider of secure multi-cloud connectivity.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.