Product Manager, Mobile Platforms & Compliance

Job Description

Locations - Leeds, Manchester London, Bristol , Birmingham

Why this job matters

This role matters as it focuses on developing, managing and delivering mobile product and solutions that create value for Business markets while driving business performance. It encompasses diverse responsibilities, such as P&L management, mobile product, tariffing and process subject matter expertise to drive new product developments and in life product management. Achieving competitive advantage through differentiation in functionality, quality, service and commercials.

What you’ll be doing

• Building and launching mobile products and solutions on BT’s strategic mobile billing system for SMB, Corporate and Public Sector customers
• Working collaboratively with key stakeholders within virtual teams and agile squads to ensure the delivery of agreed products and solutions, balancing time, CAPEX and scope in order to achieve desired outcomes
• Ensuring that the product/solution delivery is kept on track, flagging risks, while finding solutions to overcome barriers to meet desired outcomes
• Management of the full product lifecycle, from product development to in-life and end of life initiatives for a given portfolio of products
• Monitoring key portfolio KPIs, including NPS, digital adoption, trading volumes, APRU etc, intervening where necessary to ensure attainment

This job can be based in Birmingham, Bristol, Leeds, London or Manchester. Hybrid (3 days office based, 2 days remote). Monday to Friday, 9-5.

Essential Skills

• Customer focused and excellent commercial acumen being able to make the complex, simple.
• Problem solving: Ability to trade off complex requirements and recommend solutions. Ability to resolve complex issues in a timely and cost effective manner
• Collaborative approach: Excellent communication skills, ability to manage multiple stakeholders and projects, working to tight deadlines

What we'd like to see on your CV

• Product/proposition management
• CX or service management
• Agile ways of working
• Portfolio and Market knowledge: in-depth understanding of mobile, security, managed services, applications and where applicable mobile payments and insurance services

Benefits

• Competitive salary
• % on target bonus
• 25 days annual leave (plus bank holidays), increasing with service
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• Huge range of flexible benefits including cycle to work, childcare vouchers, healthcare, season ticket loan
• Option to join BT Shares Saving schemes
• Discounted BT products including broadband and BT Sport
• Access to 100’s of retail discounts including the BT shop

#LI-Onsite, #LI-Hybrid, #LI-Remote

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.