Senior Insurance Manager

Job Description

Locations - Manchester, Bristol & London

Hybrid Working - three days in the office, two days working from home

Why this job matters

The Senior Insurance Manager plays a critical role in safeguarding the company’s financial resilience and operational continuity. By ensuring appropriate insurance coverage and effective risk transfer, this position helps protect the organisation against unforeseen losses and liabilities.

The role supports strategic decision-making, optimises insurance spend, and ensures compliance with global regulatory requirements – enabling the business to operate confidently and sustainably in a complex risk environment.

What you’ll be doing

• Lead and develop a team of insurance professionals, fostering collaboration and continuous improvement.
• Manage global insurance programs, including renewals, policy wording, claims oversight, and broker/insurer relationships.
• Drive cost efficiency and optimize coverage strategies aligned with financial targets.
• Assess insurable risks, analyze market trends, and provide expert advice on insurance clauses in corporate contracts.
• Oversee captive insurance operations, ensuring compliance and effective risk financing.
• Manage complex claims, acting as the primary contact for major cases.
• Ensure compliance with regulatory requirements and maintain accurate documentation for audits.
• Collaborate with internal stakeholders to align insurance solutions with business needs and deliver training on best practices.

The skill you'll need

• Extensive experience in insurance management within a large corporate or insurance broker (mandatory).
• Proven leadership experience with line management responsibilities (mandatory).
• Strong knowledge of global insurance markets, captives, and regulatory frameworks (mandatory).
• Excellent negotiation, analytical, and communication skills (mandatory).
• Professional qualifications (e.g., ACII) (preferred).

Benefits

• 15% on target bonus
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.