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BT Group • GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham

Senior Business Development Manager

Employment type:  Full time
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Job Description

Locations: Bristol

About the role

The Senior Business Development Manager is a high impact role at the centre of BT Business PS&J, where you will help shape BT’s strategic position during a period of significant national change across policing, justice and emergency services.

BT has a unique and critical role in enabling PS&J reform. As a provider of secure, resilient, sovereign and mission critical connectivity and digital services BT underpins many of the systems that public safety depends on today. Reform creates a substantial opportunity to modernise national platforms, strengthen interoperability, and embed digital, data and AI capabilities safely into operational environments.

You will lead the development and execution of a UK wide business development strategy focused on policing, and justice, identifying opportunities, shaping propositions aligned to local and national priorities, and securing large scale, transformational partnerships. Working at executive level with customers and internally across BT, you will position BT as a trusted enabler of PS&J reform, not simply a technology supplier, but a long term strategic partner supporting the future of UK policing and justice.

What you’ll be doing

  • The Senior Business Development Manager for Public Safety & Justice drives growth across existing strategic accounts and new market opportunities by partnering directly with senior leaders across policing, justice and wider government.
  • The role shapes and executes PS&J strategy to realise high value, mission critical outcomes for the UK public sector.
  • Champions the development and delivery of PS&J growth strategies, driving the origination, qualification and conversion of complex opportunities.
  • Owns and leads trusted, value based relationships with senior customer stakeholders, acting as the primary commercial interface and strategic partner for key PS&J clients.
  • Leads client specific commercial strategies, directing multi disciplinary teams to identify value creating opportunities, develop compelling business cases, and define requirements that support transformational change in operationally critical environments.
  • Oversees customer strategy and assessment engagements, synthesising complex technical, commercial and operational inputs into clear, cohesive conclusions and presenting recommendations at executive and board level.
  • Operates as a recognised SME within Public Safety & Justice, applying deep knowledge of sector specific challenges and solving complex business problems.
  • Conducts in depth market and competitor analysis across the PS&J landscape to identify emerging trends, policy shifts and innovation opportunities to inform strategy.
  • Develops and executes a comprehensive business development strategy focused on aligning BT’s capabilities to meet specific customer needs.
  • Establish yourself as a thought leader and industry authority, representing BT at industry events, conferences, and forums. Contribute to internal knowledge-sharing initiatives, keeping abreast of the latest market trends and developments.
  • Collaborates with cross-functional teams, including solution architects, product specialists, and technical experts, to create innovative and tailored solutions that address the unique challenges of the sector.
  • Collaborate with legal and finance teams to structure agreements that deliver optimal value for both BT and its clients.

Essential Skills / Experience

SC and NPPV3 clearance required or the ability to obtain and maintain relevant clearance

Desirable Skills / Experience

  • Proven track record in senior business development roles, ideally within telecoms, ICT, digital transformation, or technology led environments.
  • A strong background in UK policing and/or justice, with experience of operating in complex, mission critical public safety environments and engaging senior operational and strategic leaders.
  • Ability to build trusted relationships with senior executives and shape complex, high value deals.
  • Strong commercial acumen with experience developing and negotiating large contracts.
  • Excellent communication, presentation, and influencing skills.
  • Strategic thinker with the ability to translate customer challenges into actionable solutions.
  • Experience in managing and leading cross-functional teams in a matrixed organisation.
  • Proven ability to thrive in a fast-paced, dynamic environment.

Our Package

  • On target bonus​
  • Health Care
  • Car Allowance
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​
  • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
  • 25 days annual leave (not including bank holidays), increasing with service​
  • 24/7 private virtual GP appointments for UK colleagues​
  • 2 weeks carer’s leave ​
  • World-class training and development opportunities​
  • Option to join BT Shares Saving schemes.​

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Colombia

Hungary

India

Ireland

Singapore

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025

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