Secure by Design Governance Manager

Job Description

Why this job matters

This role is accountable for improving the efficiency, consistency and quality of operational design processes by embedding effective knowledge management practices and enforcing secure-by-design governance across the lifecycle of change.​ It focuses on leveraging data-driven insights, knowledge and innovation to demonstrate value, increase efficiency, reduce costs, drive governance and improve outcomes aligned to business objectives.​ It works collaboratively across the security function and business to understand the end-to-end process of security, the necessary governance to drive security outcomes spanning security functions and continuously optimises ways of working.​ This role also ensures we are driving the maximum value out of our security practice for the business by driving key performance indicators and reporting on these as necessary.​ This is role is pivotal to driving maturity out of everything our security practice does and therefore its stakeholders span internal teams, the wider department, PBTG and business stakeholders across the Group.

This role is hybrid (3 days in office) & can be based in either BT's Birmingham or London office

What you’ll be doing

• Leads on driving governance for design delivery for Security and aligning this to internal security governance in PBTG.​
• Leads on driving knowledge lifecycle for the function (CVRR) to maximise the value and relevance of our data and knowledge resources.​
• Drives the adoption of design pattern methodology and standards across delivery units helping the design and delivery community to realise good security.​
• Defines and enforces the knowledge artefacts for design change and works with business stakeholders to implement workable and consistent approaches.​
• Leads the performance analysis and strategy for security processes, tooling and metrics to identify optimisation opportunities.​
• Leads or drives the adoption of continuous improvement and lean methodologies.​
• Develops strategies to improve efficiency and enhance customer satisfaction.​
• Drives collaboration with wider security functions to align optimisation initiatives with business needs.​
• Defines data-driven decision making to analyze quantitative and qualitative data to understand performance trends.​
• Defines opportunities for AI as appropriate within scope of role.​
• Uses tools such as A/B testing, predictive analytics and customer journey mapping to identify actionable improvements.​
• Ensures the implementation and monitoring of optimisation initiatives.​
• Monitors results, defines and tracks KPIs to measure outcomes.​
• Uses customer centric approaches to focus on delivering value and enhancing customer experience.​
• Works with and establishes relationships with business customers to understand performance and value gained from consultancy services​
• Leverages intelligence on customer behaviour to apply objective optimisation opportunities and design governance improvements.​
• Contributes to the continuous improvement of consultancy tooling to innovate with new capabilities.​
• May adapt strategy and approach to achieve knowledge, governance and reporting outcomes.​

Skills & Experience Required for the Role

• Strong People management background with experience in running a large efficient matrix managed team.​
• Demonstrates own initiative to resolve problems and issues as and when they occur; and uses appropriate thought leadership to guide teams to solve complex and long-standing issues.​
• Background in security management, process development and stakeholder management.​
• Highly effective inter-personal and stakeholder management skills. Able to communicate up to senior levels within BT and equivalent externally​
• Capable and pragmatic leader, able to work diligently towards goals that will be achieved by changing already systemic and embedded was of working.​
• Understands and empathises the agendas & needs of others, alongside the needs of the business. Breaks down silos, works brilliantly with partners both within and outside of the organisation to deliver business results.​

Benefits

• On target 10% on target bonus​
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 25 days annual leave (not including bank holidays), increasing with service​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes.​

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.