QA Engineering Specialist

Job Description

Recruiter: Seema Shivakumar

Hiring Manager: Bhaskar Pandey

Career Grade: D

About the role

We are seeking a highly skilled Automation QA Lead to drive a 90%+ automation-first quality engineering strategy for large-scale digital platforms. You will own end-to-end quality across user journeys, APIs, and performance systems, ensuring scalable, resilient, and high-performing applications through modern automation, AI-assisted testing, and continuous delivery practices

What you’ll be doing

• Lead user journey and behaviour-driven automation (BDD/TDD models)
• Drive API automation (REST, GraphQL) and contract testing
• Own performance engineering: load, stress, and scalability testing (JMeter or equivalent)
• Integrate automated tests into
• CI/CD pipelines(Jenkins, GitLab Runners)
• Ensure production quality, observability, and fast defect resolution
• Collaborate with engineering, product, and DevOps teams for shift-left quality
• Mentor QA/SDET engineers and contribute to engineering excellence and innovation
• Leverage AI tools (Copilot, intelligent automation)

Essential Skills / Experience

• Strong expertise in JavaScript / TypeScript
• Hands-on experience with Cypress, Playwright
• Experience building custom automation frameworks and reusable libraries
• TDD, BDD (Cucumber or equivalent)
• Behaviour-driven and user journey-based automation
• Strong understanding of test pyramid (unit, API, UI layers)
• REST API, GraphQL automation
• Contract testing and service validation

Desirable Skills / Experience

• Experience in Telco / OSS-BSS / digital platforms
• Proven track record testing high-scale, distributed systems
• Hands-on exposure to AI/ML, LLM-based testing, self-healing automation
• Experience with micro-frontend and microservices-based testing strategies
• Exposure to security testing and performance optimization at scale

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.