Proofreader (In-House Creative Agency)

Job Description

London

3 days in the office, 2 days remote

Why this job matters

As Proofreader, you'll be responsible for reviewing and refining all written content for your assigned brand is accurate,consistent and aligned with our tone of voice and brand guidenlines. Reporting to the Copywriting Team Manager, you'll be the final quality check for all copy before it goes to stakeholders or publication, protecting brand reputation through meticulous attention to detail.

What you’ll be doing

Proofreading & Quality Control

• Proofread all written content across multiple channels including digital, print, social, broadcast scripts, outdoor, retail, and more
• Ensure all content is accurate, consistent, brand aligned, and error free by rigorously proofreading copy and identifying any issues in quality, clarity, or compliance.

Brand Standards Compliance

• Ensure all content consistently reflects the brand’s tone of voice and style guidelines, maintaining accuracy, clarity, and uniformity across all messaging.

Technical & Format Checking

• Ensure all copy is accurate, consistently formatted, legally compliant, and optimised for each channel by reviewing layout, character limits, hyperlinks, and formatting standards.

Accuracy Verification

• Ensure all copy is accurate and reliable by rigorously fact checking information, validating product and offer details, confirming regulatory compliance, and flagging any discrepancies.

Documentation & Tracking

• Ensure rigorous version control and documentation by systematically tracking copy through the proofreading process, maintaining accurate records, resolving queries, and archiving final approved content.

Collaboration & Communication

• Collaborate across copywriting, design, and compliance teams to uphold high quality standards, resolve errors quickly, and ensure seamless integration of copy within wider creative workflows.

Process & Standards

• Ensure high quality, brand consistent proofreading by applying rigorous standards, following established processes, and delivering accurate work at pace.
• Use style guides, brand guidelines, and reference materials correctly, maintaining up-to-date knowledge of brand terminology and preferred style

Specialist Knowledge

• Maintain expert-level accuracy and brand consistency by mastering language standards, telecoms terminology, compliance requirements, and approval processes while swiftly identifying and correcting errors.

The skills and experience you'll have under your belt

Essential Experience

• Previous experience in proofreading, copy editing, or editorial roles
• Exceptional attention to detail with proven ability to spot grammatical, spelling, punctuations and formatting errors
• Proven track record of maintaining quality standards
• Confident using style guides and able to apply them accurately and consistently
• Strong understanding of tone of voice, brand identity, and the ability to ensure copy is on-brand and consistent across channels
• Experience proofreading across multiple formats (digital, print, etc.)
• Ability to make light copy edits where neede while preserving key messages
• Excellent communication and interpersonal skills, with the confidence to provide clear, constructive feedback to stakeholders.
• Experience working in fast-paced environments with tight deadlines

Highly Desirable

• Previous in-house agency or brand-side proofreading experience
• Familiarity with AP Style, Chicago Manual of Style, or similar
• Knowledge of accessibility requirements for written content

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.