Product Manager - Physical AI

Job Description

About the role

BT sits at the heart of the UK’s digital economy, connecting millions of people, businesses and critical public services. As new waves of connected devices emerge, from autonomous systems and physical AI to software-defined infrastructure, the role of the network is shifting from connectivity to intelligence. This role contributes directly to that shift.

As a Product Manager in the Physical AI team, you will take ownership of defined product areas and deliver measurable outcomes. You will work on translating strategic direction into tangible products turning customer needs and emerging technology into solutions that can scale within BT’s ecosystem.

This is a hands-on product role. You will operate within complex problem spaces, driving execution, learning quickly, and delivering value through focused outcomes by quickly reacting to customer feedback and iterating fast on new product development.

What makes this role different

• You will own defined product areas within large-scale, nationally significant platforms
• You will translate strategy into execution, driving delivery and adoption & making decisions
• You will work across discovery and delivery, balancing speed with quality
• You will help embed AI-enabled ways of working into day-to-day product development
• You will be an active voice for Innovation culture within BT

What you’ll be doing

You are accountable for delivering product outcomes within a defined scope. You operate at the intersection of customer need, technology and commercial value, ensuring the right problems are prioritised and solved effectively.

Define and deliver product outcomes

Own the roadmap for your product area, ensuring work is aligned to clear objectives and measurable outcomes such as adoption, usage, customer impact and strategic alignment.

Support problem definition and prioritisation

Work with senior product leaders to shape problem spaces, bringing structured thinking, data, and customer insight to prioritisation decisions.

Drive discovery and evidence-led development

Collaborate with User research, Design and Engineering to test assumptions, validate solutions and reduce risk through research, experimentation and data.

Deliver high-quality products

Own product end-to-end within your scope, ensuring products meet user needs and maintain a high bar for usability, accessibility and performance.

Apply AI-enabled ways of working

Use AI tools to accelerate product development, from insight generation to prototyping and iteration, improving speed and quality of delivery.

Collaborate across teams

Work effectively across Product, Delivery, User research, Engineering, Design and Commercial teams to ensure alignment and smooth execution, in a product led environment

Contribute to scaling products

Support the transition of successful products into wider business units, ensuring readiness for real-world adoption and operationalisation.

Essential Skills / Experience

• Experience working in a technical product management role within a product led environment
• Strong product execution skills with the ability to deliver measurable outcomes
• Demonstrable experience in clearly explaining complex technical concepts, in simple, customer centric ways
• Structured problem solving and prioritisation capability
• Commercial awareness and understanding of customer value

Desirable Skills / Experience

• Experience working across discovery and delivery
• Ability to collaborate within cross-functional teams
• Experience with working in complex or emerging regulatory environments
• Understanding of mobile networks including 4G & 5G technologies
• Exposure to data-driven or AI-enabled products
• Experience using modern tools (including AI) to improve product development efficiency

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.

Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.