
Job Description
Closing Date: Sunday 28th June 2026
Location(s): London
Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
Please share your online or PDF portfolio as part of your application
About the role
We’re building the next generation of EE TV – bringing together the best content into one seamless, intuitive experience.
As a Product Designer, you’ll play a key role in shaping how millions of customers discover, access, and enjoy TV. You’ll own end-to-end design across mobile, app, and big screen experiences, combining hands-on delivery with the opportunity to influence how our TV platforms evolve.
This is a great opportunity for a designer who wants to move beyond pure execution and have a broader impact—working across multiple platforms, collaborating with partners, and helping raise the bar for design across the product.
What you’ll be doing
- Own the design of end-to-end EE TV experiences across mobile, app, and big screen platforms—shaping how customers discover and watch content
- Lead on improving content discovery and navigation, solving complex challenges to make finding great TV effortless for customers
- Take responsibility for key parts of the customer journey, driving measurable improvements in engagement, retention, and cross-sell
- Work closely with Product and Engineering teams to bring ideas to life, from early concept and prototyping through to final delivery
- Collaborate with external partners (e.g. platform and software providers), providing design direction and constructive feedback to ensure high-quality outcomes
- Contribute to the wider design strategy, helping define standards, evolve design systems, and raise the overall quality of design across the product
Essential Skills / Experience
- Strong experience in product (UX/UI) design, with a portfolio demonstrating end-to-end ownership from discovery through to delivery
- Proven ability to design across complex digital products, ideally spanning multiple platforms (e.g. mobile, web, or TV)
- Confident managing stakeholders and working in a consultative way, influencing decisions across Product, Engineering, and external partners
- Experience contributing to or evolving design systems, with an understanding of consistency, scalability, and reusability
- Strong capability in design tools such as Figma Adobe CC or similar design tools, including wireframing, prototyping, and high-fidelity UI design
Desirable Skills / Experience
- Experience designing for TV, streaming platforms, or 10ft interfaces
- Experience working with external partners or third-party design/development teams
- Strong understanding of accessibility principles and inclusive design standards
- Background in telecoms, media, or other multi-product consumer ecosystems
- Experience using customer insights, analytics, or research to inform design decisions
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now
At EE, we’re harnessing the power of technology to bring people together and make life better.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
[For corporate TA within Consumer]
EE is the UK’s largest mobile network and a core brand within BT Group’s Consumer unit. Many of our roles are employed by EE but work across a growing, multi‑brand Consumer environment – supporting customers across our family of brands, BT, EE and Plusnet.
You’ll benefit from EE’s strong people proposition, development opportunities and culture, while helping shape the future of consumer connectivity at scale.
Company benefits
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