Product Design Specialist

Job Description

Job Req ID: 58365

Posting Date: 04/06/2027

Job Function : Content & Design

Location: London, Manchester, Bristol and Birmingham

Salary: Competitive

About the role

This role sits within our Design System team, as a Product Design Specialist.

As a Product Designer on this cross-functional team, you’ll Design and build high‑quality components, patterns, interactions, and behaviors that power BT’s products and user experiences—demonstrating excellence in crafting complex components and scalable, property‑driven architectures, including deeply nested instances.

You will cater to two types of users:

Internal design and engineering teams: You'll collaborate cross-functionally to ensure teams are well-supported and have what they need to design their features.

Customers and agents: Those who use and interact with our products.

What you’ll be doing

1: Generate components, patterns, interactions, and behaviours which define our design system and underpin BT’S products and user experience

2: You'll collaborate cross-functionally to ensure teams are well-supported and have what they need to design their features.

3: Work to drive excellence in Design standards, usability and accessibility within the Design Chapter

4: Research and validate the best patterns when it comes ARC components

5: Work to populate, structure and build the ARC Community Library, driving greater reuse of components and journeys

6: contribute to the overall strategy of the design system and evolving look and feel of BT’s digital presence.

7. Builds meaningful internal relationships, contributes to a culture of design excellence and promotes a user-centred way of working

8. Implements continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across squads

9. Mentor other product designers, helping to improve the team’s craft and meet ambitions as well as act as a technical resource

Essential Skills / Experience

Strong attention to detail and a natural eye for design.

Proficiency in crafting Figma components using variants and properties.

Expert in the full Figma suite (including Figma Make), staying up to date with the latest capabilities (e.g. slots, extended collections) to create flexible, future‑ready components and workflows.

Extensive experience in product design, particularly in Design System and Design Language development.

Ability to take a project from ideation to completion, with exceptional UI skills and a good understanding of UX practices.

Systems thinking and the ability to make rational, logical design decisions.

Knowledge of modern and emerging web and mobile UI patterns and design tools.

Passionate about continuous learning and advancing your craft.

Good technical background with an understanding of User-Centered Design, and experience in applying research and usability testing methodologies.

Excellent communication and collaboration skills in cross-functional teams.

Experience working in agile squads.

Enthusiastic about design and a great team player.

Strong presentation skills and knowledge-sharing abilities.

A strong working knowledge of Figma Variables

Experience working across different platforms and form factor

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.

Your core benefits include.
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Ready to connect for good and help shape the future? Apply now.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.