PMO Specialist

Job Description

Recruiter: Trevor Newman

Hiring Manager: Vicki Lessells

Career Grade: D

Internal Closing Date: 27/0/2/26

Why this job matters

Being involved in any portfolio is special however working on a portfolio delivering within one of the largest Capital Expenditure portfolios in the county has something a little bit extra.

This role will be critical to the success of key Strategic Portfolios by bringing structure to a complex set of work across BT Group. The Networks PMO is a delivery focused PMO that supports projects to achieve the best outcomes for all our customers.

Our number one focus is to deliver value to the business and work with projects to deliver value to customers sooner.

What you’ll be doing

• Support the Portfolio Director in structuring and aligning the portfolio and programmes with strategic objectives, including effective collaboration with Delivery Directors
• Drive the development and execution of strategic plans to increase portfolio value add and delivery excellence, providing actionable insights and recommendations that enhance decision-making and maximise outcomes
• Engage proactively with key stakeholders—Portfolio Directors, Programme Managers, Project Management Community, Commercial Team, and the wider PMO Team—providing regular updates and maintaining strong working relationships to ensure effective delivery
• Identify and manage dependencies, risks, and issues, developing mitigations and ensuring appropriate reporting
• Creation, maintenance, and communication of portfolio roadmaps, ensuring clear visibility of delivery timelines and key milestones, enabling stakeholders to make informed decisions
• Manage KPI information for the portfolio including working with the commercial team to ensure costs align with expectations
• Continuously review and adapt support activities, mentoring and sharing best practices to enhance delivery efficiency and effectiveness.
• Develop and maintain project management standards and processes based on BT Group’s unified methodology, leveraging tools such as Jira to ensure compliance and effective governance

The skills you'll need

• You develop and implement ideas that benefit our business, using your understanding of internal commercial insight and the latest external thinking.
• You build high performing cultures within teams. You empower and support coaching and development activities
• You identify and implement plans to overcome obstacles and achieve ambitious goals.
• You lead collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer.
• You collaborate to identify how work activities across teams are related and highlight inefficiencies. You help to remove barriers and find the resources or support needed to improve processes.
• You coordinate and establish the development and use of data analytics to make decisions. You provide comprehensive technical expertise to deliver data analytics capability
  Extensive Project Experience (Process, Methodologies, Ways of Working)
• Strong experience with Agile Methodologies, and SCRUM Framework
• Strong leadership skills.
• Communicate/Influence effectively with senior stakeholders.
• Understand the business environment.
• Change management / Process Improvement

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

BENEFITS

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’