Payroll Platform Professional

Job Description

Hybrid 3 days a week together out of our Birmingham, or Bristol offices (flexible 2 days remote wherever).

Why this job matters

We’re looking for a Payroll Platform Professional to help deliver reliable, compliant, and scalable payroll solutions across BT. This role is ideal for someone with solid Payroll foundations—particularly in SAP Payroll —and a desire to grow their impact and skills in a collaborative, digitally focused environment. You will work as part of an experienced team with the opportunity to build your skills by on the job learning and training. You’ll work closely with HR, payroll, and IT teams to support accurate and timely payroll processing, drive system enhancements, and contribute to BT’s digital transformation. Whether you’re resolving technical issues, designing service components, or supporting multi-country payroll operations, your work will help shape the future of payroll at BT.

What you’ll be doing

• Manage and support SAP Payroll systems to ensure accurate and timely payroll processing.
• Maintain and update payroll configurations in line with business and compliance requirements.
• Collaborate with HR, payroll, and IT teams to troubleshoot issues and implement enhancements.
• Contribute to service design for digital fulfilment journeys and legacy rationalisation.
• Monitor system performance and resolve payroll-related technical problems.Support multi-country payroll expansions (e.g. Ireland, India) ensuring local compliance.
• Document processes, changes, and configurations to maintain knowledge continuity.
• Engage with stakeholders to align product vision and deliver business outcomes.

The skills you’ll need to succeed

• SAP Payroll: Experience with SAP Payroll. Any configuration experience will be an advantage.
• Technical proficiency: A willingness to enhance your technical skills and demonstrate a technical aptitude.
• Service design experience: Ability to produce high-quality, designs aligned with BT’s roadmap.
• Digital and agile mindset: Understanding of lean and agile methodologies and working in cross-functional squads.
• Stakeholder engagement: Ability to collaborate with business leads, architects, and senior managers to manage expectations and deliver value.
• Problem-solving: Strong analytical skills to resolve complex payroll and system issues.
• Communication: Clear and confident communicator, able to translate technical concepts for diverse audiences.
• Compliance awareness: Understanding of payroll regulations and ability to ensure system alignment with legal standards.
• Connected leader behaviours: Demonstrates solution-focused achievement, collaborative partnership, and customer-centric thinking.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

Benefits

• An annual bonus of up to 10% (company & personal performance dependent)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.