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Job Description

Job Req ID: 57353

Posting Date: 31/03/2026

Function: Network Engineering

Location: UK Home Based - Occasional travel to Edinburgh and London

About the role

This role sits within the NatWest Group security team and is responsible for the build, run and continuous improvement of network traffic management and Layer 7 security services, including F5 LTM, GTM/DNS, ASM (WAF) and APM.


You will protect the resilience, availability and security of business-critical digital channels for a major UK banking customer. By partnering across engineering, operations and security teams, you will be required to reduce risk, improve performance and enable secure, well-governed change that supports customer experience and protects brand reputation.

What you’ll be doing

• Communicate and collaborate across multiple disciplines and stakeholders. Work collaboratively with the hosting services platform, security and business teams to ensure that NatWest F5 changes are deployed effectively and efficiently.
• Develop and operate systems and applications that provide core network services to NatWest.
• Participate in NatWest Network Services’ projects, architecture and planning.
• Support for NatWest on network service design and troubleshooting.
• Provide escalation support to the NatWest Network Operations team as required.
• Assist in the Identification of service and cost improvement opportunities to make platform operations more efficient.
• Contribute to NatWest Network Services’ budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan.

Essential skills/experience

• Experience operating and improving F5-based network traffic management and web application firewall services in complex enterprise environments.
• Working knowledge of some (or more) F5 Platforms e.g. LTM, GTM/DNS, ASM/WAF and APM, or closely related enterprise experience.
• Experience managing incidents and problems in large scale, business critical services.
• Experience planning and delivering (or supporting) lifecycle activities such as patching, upgrades and service improvements.
• Clear written and verbal communication, with the ability to build trusted relationships and influence stakeholders at different levels.
• Experience working in Agile or DevOps environments and producing high quality technical documentation and knowledge transfer materials.
• A practical approach to problem solving, risk reduction, automation and continuous service improvement.

Desirable skills/experience

• F5 Certified Technology Specialist qualifications in LTM/ASM, GTM/DNS or APM, or equivalent practical experience.
• Experience working across multi-vendor network security environments.
• Familiarity with tools such as Jira and ServiceNow (or equivalent).
• Experience supporting financial services customers and understanding the regulatory and risk expectations of that environment.

Our package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:


• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.


Ready to connect for good and help shape the future? Apply now.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Canada

Hong Kong

Hungary

India

Malaysia

Singapore

South Korea

United Kingdom

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

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Career Progression

Flexa awards 2025

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