Network Engineer

Job Description

Recruiter: Trevor Newman

Career Grade: E

Internal Closing Date: 7/05/2026

About the role

The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.

What you’ll be doing

• Supports the delivery of routine daily activities and is accountable for system design, build, testing,
  validation, maintenance, and ongoing support of all network infrastructure components.
• Assists the implementation of enhanced network technology that aligns to customers' strategic direction
  for enterprise and remote site connectivity.
• Follows standards for global network infrastructure, including wireless, LAN and SD-WAN networks and
  connectivity.
• Supports the installation, testing, and setup of new network hardware both physical and virtual (firewalls,
  routers, switching, monitoring) hardware and software.
• Executes engineering efforts to ensue currency and supportability of networking technology.
• Collates data, reports and information supporting technology lifecycle planning, including contributing to
  the development of the technology roadmaps and Network Health Assessments.
• Organises material and data for documentation, knowledge transfer and training to successfully land new
  solutions into the support organisation.
• Undertakes activities that contribute to the implementation of core and cloud infrastructure security to
  manage risks and exposure.
• Supports in the implementation of ways to improve working processes within Network Engineering.

Essential Skills / Experience

• Troubleshooting
• Customer Service
• Escalation Management
• Continuous Improvement
• Health & Safety Network
• Delivery Network Security
• Network Testing
• Network Configuration
• Technical Documentation
• Network Integration
• Network Implementation
• Requirements Management
• Incident Management
• Event Planning

Our Package

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.