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BT Business • Assembly, Bristol, United Kingdom

Finance Manager, Service Change and Transformation

Salary:  Competitive plus great benefits

2 days/week at home

A little flex time

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Job Description

Finance Manager, Service Change and Transformation

  • Are you skilled at driving change and questioning the status quo?
  • Do you have the ability to narrate a compelling story using data?
  • Are you a certified accountant with exceptional stakeholder management skills?

If so, you could be the ideal candidate for our Finance Manager role in Service Change and Transformation, based in either London, Bristol, Belfast, Manchester, or Birmingham, with necessary travel.

This role involves supporting the Managed Service and Design & Delivery finance teams to drive change, improve processes, and enhance the insights we provide to our Operational units.

You will offer financial support to the Finance Business Partners and Operational teams of the two units, transforming the way we use data to add real value to commercial discussions. This will shift the conversation between finance and operational trading teams to focus on critical issues and drive corrective plans.

You will review key processes to identify potential improvements, whether to simplify processes, drive consistency, or enhance the value derived from the process. A part of the role also involves ensuring that key processes are understood by the finance business partners and that key process flows are documented.

Tracking demand is crucial, and this role will delve into how we can manage, manipulate, and report data to ensure both units effectively monitor demand compared to budget.

Additionally, the role holder should approach the role with an open and inquisitive mind, ready to challenge the status quo and identify opportunities to make changes to the current outlook and budgeting process.

If you are interested in this great opportunity, we encourage you to apply today or reach out for a confidential discussion. We look forward to hearing from you!

You'll have the following responsibilities

  • Delivers financial and commercial support to key stakeholders, driving optimal business judgements and delivering better financial and commercial performance.
  • Strong stakeholder management and business partnering to drive change and transformation.
  • Provide robust and insightful analysis to key stakeholders which explains the key drivers – cost transformation, demand and efficiency.
  • Drive a data-led and insight orientated culture, ensuring high quality data sets for decision making are available.
  • Work collaborative to tell the story for Service.
  • Reviewing and understanding data flows to document key process and drive change in processes where needed.
  • Lead on outlook / budget process changes that drive simplification.
  • Be an ambassador for SAP and drive the use of our financial systems across our teams.

You'll have the following skills & experience

  • Qualified Accountant (ACA/ACCA/CIMA or equivalent).
  • Ability to tell a story with data - leveraging data and analytical techniques where appropriate, and effectively communicating this to business audiences.
  • A proven track record of influencing stakeholder requirements effectively.
  • Demonstrated experience in financial management and improving financial performance.
  • Strategic capability coupled with commercial awareness.
  • A collaborative approach to problem-solving.
  • Proficiency in Excel, strong written and verbal presentation skills, and a keen eye for detail.
  • Willingness to question the status quo - Be open to voicing a thoughts and exploring the “art of the possible”.
  • Experience in managing financial projects and delivering process improvements.

Benefits

  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Pension scheme, if you contribute 5%, BT contribute 10%
  • Flexible benefits: cycle to work, healthcare, etc.
  • Discounted BT products, retail vouchers and other great benefits

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Pension match/increase
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Season ticket loan
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Location
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More information needed
Hours
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Benefits
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Work-life balance
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Role modelling
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Autonomy
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Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

United Kingdom

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