Executive Assistant

Job Description

About the role

The Executive Assistant supports the delivery of a functional leadership team member's critical tasks, directing activities that enable executive level effectiveness and efficiency. EA to the Director is a unique opportunity to directly support a BT leader in the day to day running of their office.

What you’ll be doing

Time Management and Meeting Planning

• Accountable for managing and prioritising the diary, ensuring most effective use of time and creating adequate breaks, prep and task time.
• Able to filter and prioritise requests, solve conflicts and delegate where appropriate; creating a reference library of prioritisation and meetings that can be delegated.
• Integrate and synchronise personal commitments and actively seek these out for the full year.
• Instigate regular office meetings to plan and discharge actions and tasks.
• Be creative in using the calendar and creating reminders for completing tasks; team leave and attendance; apologies sent for meeting; storing meeting papers; adding travel time and importantly keeping slots free so that another PA can see Outlook availability.
• Co-ordinate and manage every aspect of travel itinerary (including venue bookings) anticipating all needs, ensuring cost effectiveness and compliance

Meeting Preparation

• Works with content owners on coordinating and preparing meeting papers (at least 48hrs in advance) and builds in prep time where required.
• Sets the process for reading papers (e.g. store in calendar, print, diary time).
• Strong at using Microsoft Word and PowerPoint as necessary to create and edit agendas, slides, briefing papers.
• Prompts when overrunning / late for next meeting

Email Management

• Develops processes to ensure urgent or timebound emails are dealt with and actions completed.
• Responds to routine emails and delegates as appropriate. Regularly scans and cleans up Junk folders.

Technology

• Develops knowledge and skills of new technologies and how they are used in BT.
• Stays up to date on digital technology and applications making time for training and seeking out best practice.
• Proficient in O365 and IT applications and setting up Teams channels for chats, meetings, and collaboration.
• Advanced knowledge and expert on internal systems and processes, i.e., room bookings, catering, finance, and travel

Primary Point of Contact / Call Management for the office and virtual office. Screens and filters calls and visitors acting as a gatekeeper.

Safety, Security, Ethics & Compliance

• Ensure compliance to BT processes and policy demonstrating financial awareness for business requests (POs, Orderdesk, Travel, A/L)

Special Projects & Ad hoc

• Co-ordinates and supports Leadership Team visits in Bangalore
• Produces or edits Microsoft Word or PowerPoint documents
• Solves simple IT problems on behalf of the team.
• Responsible for onboarding of any new members of the team, creating a reusable guide to ensure the process is efficient.
• Attends meetings to take notes/actions, endeavouring to chase and close these.

Essential Skills / Experience

Stakeholder Management & Collaboration

• Develops great working relationships with stakeholders agreeing ways of working and regularly connecting to align on priorities and build understanding.
• Take responsibility for continuous learning and agreeing personal development
• Develops and maintains internal and external relationships to improve impact across the business
• Creates a PA support network for providing holiday cover and seeks out opportunities to cover EA role.
• Offers advice when requested for a single decision, making recommendations for or against.
• Uses knowledge of best practice to collaborate with peers across the business in different ways.

Communications / Engagement

• Co-ordinates all people calls/webcasts/events working with content owners on preparing agenda and material.
• Co-ordinates engagement & visibility plans including virtual.

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.