9.4

/10

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Job Description

Why this job matters

  • Provide high-quality secretarial and administrative support by running an efficient office focused on achieving objectives.
  • Manage diaries, which can constitute up to 80% of the workload when supporting more than one Leader. It is essential to connect regularly to build a strong partnership, understand workstyles, and align on priorities to keep workflows smooth and ensure tasks happen at the right time and in the right order.
  • Adapt to a changing and challenging environment by establishing new ways of working, pioneering improvements through collaboration tools, digital technology and simplified processes that support both office-based and remote work.
  • Demonstrate diplomacy and discretion when handling sensitive strategic, commercial and personnel matters — confidentiality and trust are paramount.
  • Operate with minimal instruction, anticipate needs and take initiative without prompting.

What you’ll be doing

  • Time Management and Meeting Planning
  • Meeting Preparation
  • Email Screening
  • Stakeholder Management & Collaboration
  • Communications / Engagement
  • Technology
  • Special Projects & Ad Hoc

Skills Required

  • Exceptional organisational and time management skills, with the ability to prioritise and manage multiple diaries and tasks efficiently.
  • Strong communication and stakeholder management skills, building effective relationships across internal and external teams.
  • High level of discretion, professionalism, and the ability to handle confidential and sensitive information.
  • Proactive, flexible, and adaptable mindset, able to respond to changing priorities and work effectively in a dynamic environment.
  • Proficiency in Microsoft Office, collaboration tools (Teams, O365) and administrative systems.
  • Ability to work aligned with UK business hours, supporting multiple leaders and anticipating their needs.

Please note that as per the IJP guidelines for India if you have an active PIP/Disciplinary sanctions then you cannot apply for a role internally for the duration of that sanction. In circumstances when you are in a disciplinary process but the outcome hasn’t been reached or there is an active appeal then you can apply, however, the Offer could be withdrawn if, subsequently, you’re issued with a sanction or your appeal is unsuccessful.It is the responsibility of an applicant to not apply to IJP in case if they are on an active PIP/ Disciplinary case/ Warnings or sanction. If such an applicant is found to have applied for a role, then, strong disciplinary action will be taken against that applicant.

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
LinkedIn learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Canada

Hong Kong

Hungary

India

Poland

Singapore

South Korea

Spain

United Kingdom

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025

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