Etc Field Engineer

Job Description

About the role

ETC field engineers support the practical delivery, installation, testing, and sustainment of emerging and specialist technologies as they move from development into trial, pilot, and operational use.

The role contributes to innovation outcomes by ensuring that technologies are engineered, deployed, and supported in real‑world environments, providing feedback that informs feasibility, performance, and future scaling decisions. This position works across a broad range of technologies that BT is involved in, which may include networking, communications platforms, sensing and security technologies, drones and counter‑drone systems, and other experimental or early‑stage capabilities.

What you’ll be doing

• Deliver field‑based installation, configuration, testing, and commissioning of specialist and emerging technology systems
• Support trials, pilots, demonstrations, and proof‑of‑capability activities linked to innovation programmes
• Diagnose and resolve system, network, and equipment faults during trial and operational phases
• Carry out preventative and corrective maintenance on deployed systems
• Conduct site surveys, system validation, and acceptance testing
• Capture technical results, issues, and observations to support iteration and improvement
• Maintain accurate technical documentation, reports, and handover materials, advocate BT’s “Just Culture” by maintaining and improving our safety management systems
• Work with external technology suppliers and delivery partners to support configuration, fault resolution, and technical alignment
• Operate within defined Field Engineering standards, safety frameworks, and governance processes. Documenting new safety processes as we evolve our products.
• Define and create new engineering and safety processes for pioneering new technology in line with BT’s “Just Culture”
• Collaborate with engineering, programme, and innovation teams across BT
• Support the transition of technologies from incubation into wider operational use
• Escalate technical, safety, or delivery risks through agreed engineering routes

Essential Skills / Experience

Candidates MUST have a Full UK driving licence and Eligibility to obtain UK Security Clearance (SC)

• Experience in field engineering, systems integration, or technical installations
• CAA‑recognised drone pilot qualification and significant experience
• Strong fault‑finding and troubleshooting capability across hardware and software systems
• Ability to work safely and effectively in regulated, secure, or controlled environments

Desirable Skills / Experience

• Experience working with emerging or experimental technologies
• Exposure to counter‑drone systems, sensing, security, or surveillance platforms
• Practical experience operating drones as part of testing, trials, or technical evaluation activities
• Experience supporting pilot, proof‑of‑concept, or innovation environments
• Experience in training or presenting demonstrations
• Strong focus on safety, compliance, and engineering quality
• Willingness to travel regularly within the UK, with occasional overseas travel
• Understanding of installation, maintenance, and quality assurance processes
• Experience working with technical suppliers or third‑party vendors

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.

Your core benefits include:

· 10% on target annual bonus

· Access to an online private GP 24/7 for you and your immediate family

· Market-leading paid carers leave with up to 2 weeks off

· Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

· Discounted EE and BT products, including mobile and broadband

· Market leading Pension scheme – 5% from you and 10% from us

· Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re read

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.