Etc - Engineering Supply Chain Professional

Job Description

About the role

This role sits within BT’s Counter‑Drone team and is responsible for managing the end‑to‑end physical, logistical, and supply‑chain lifecycle of customer‑facing equipment.

The Engineering Supply Chain Professional ensures equipment is received from suppliers, staged, configured, updated, tested, supported in‑life, returned, repaired through suppliers, and redeployed, while coordinating all associated import, export, and logistics activities.

By maintaining equipment readiness, feedback loops from in‑life use, and controlled re‑deployment, the role directly supports innovation by enabling rapid trial‑to‑operation transitions, reducing friction in scaling new capabilities, and ensuring emerging Counter‑Drone technologies can be introduced, iterated, and sustained reliably. The role acts as the single point of control for equipment custody, spares holdings, RMAs, and international movements, ensuring customer systems remain operational and compliant with regulatory and contractual requirements

What you’ll be doing

• Own the end‑to‑end physical, logistical, and supply‑chain lifecycle of customer‑facing Counter‑Drone equipment
• Receive equipment from approved suppliers and verify quantities, serial numbers, and condition
• Maintain full asset tracking, chain of custody, and equipment status records
• Stage customer‑allocated equipment and manage clear separation between live, spare, and faulted assets
• Configure equipment to approved customer baselines
• Apply authorised firmware and software updates and record configuration states
• Perform functional checks and validation prior to deployment or return to service
• Support in‑life customer equipment through controlled handling and readiness assurance
• Receive and manage returned equipment from customer sites and field teams
• Perform first‑line diagnostics to validate and categorise reported faults
• Raise and manage RMAs with suppliers, including packaging and back‑loading equipment for repair
• Receive repaired or replacement equipment from suppliers and re‑validate functionality
• Manage spares holdings and coordinate customer back‑fill to minimise operational downtime
• Re‑stage, reset, and prepare equipment for redeployment following repair or update
• Coordinate delivery and collection of equipment to and from customer sites
• Manage import and export of equipment and spares in line with customs and export‑control requirements
• Prepare and validate shipping documentation for domestic and international movements
• Act as the primary supply‑chain interface between suppliers, engineering teams, logistics partners, and customers
• Provide controlled feedback from in‑life equipment use to support continuous improvement and the introduction of new or evolving Counter‑Drone capabilities

Essential Skills / Experience

• Experience in warehouse operations, logistics, or equipment lifecycle management
• Exposure to import/export processes or regulated goods movement
• Ability to manage RMAs, repairs, and supplier interactions
• Confidence performing basic technical diagnostics and equipment testing
• Strong asset tracking, documentation, and organisational skills
• Full UK driving licence

Desirable Skills / Experience

• Comfortable working in secure or regulated environments Experience managing customer‑owned or customer‑allocated equipment
• Knowledge of export control or customs procedures
• Experience managing international shipments
• Ability to obtain government Security Clearance
• Experience operating drones
• Exposure to RF, security, surveillance, or sensor systems
• Experience working with defence, government, or critical infrastructure customers
• Familiarity with asset, maintenance, or ERP systems

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.

Your core benefits include:

· 10% on target annual bonus

· Access to an online private GP 24/7 for you and your immediate family

· Market-leading paid carers leave with up to 2 weeks off

· Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

· Discounted EE and BT products, including mobile and broadband

· Market leading Pension scheme – 5% from you and 10% from us

· Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.