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BT Business • Riverside Tower, Belfast (N.I), United Kingdom

Commercial Manager

Salary:  Competitive + Excellent Benefits
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Job Description

Job Req ID: 31460

Posting Date: 06/06/2024

Location: Belfast

Salary: Comeptitive + Excellent Benefits

Why this job matters

As the Commercial Specialist you will execute a range of workstreams in delivering large and complex commercial and contract processes, managing and monitoring major deals across the BT Group's services and product portfolio, managing risks. This role is a hybrid Business Manager / Commercial Specialist position, where you will be responsible for the contractual obligations of some of BTs largest private sector customers, working closely with finance and stakeholders to ensure accurate and timely management of the revenues and costs to the P&L. This role will be a broad commercial role across different types of contracts.

What you’ll be doing

  • Accountable for the overall performance of specified contracts, including financial, service delivery, client and partner interfaces and development of the contract.
  • Responsible for monthly management of the NI private sector P&L and associated trackers.
  • Maintain customer relationships and customer satisfaction, ensuring appropriate governance structures are aligned to contract requirements. This includes travelling to customer sites for face-to-face meetings.
  • Deliver contract commitments within cost margins, ensuring obligations are met in a timely efficient manner.
  • Support the Account Director and Account Team in delivery of account plan.

The skills you'll need

  • Commercial management
  • Stakeholder management
  • Contract Management
  • Strategic Planning
  • P&L Management

What we expect to see on your CV

  • Experience in Accountancy or Business / Contract management
  • Innovative thinking, with the ability to step away from process when needed to create the right tailored solutions.
  • Broad, forward thinking, innovative mindset, with the ability to take on out of ordinary commercial tasks.
  • Attention to detail, with an analytical focus, to forecast and ensure the P&L is streamlined to the team.
  • Stakeholder management, working across all different hierarchies maintaining professionalism.


  • Competitive salary
  • 10% in target bonus
  • Pension scheme (up to 10% BT contributions)
  • Flexible Hybrid working
  • Access to training and development to help you grow with us
  • 25 days annual leave (plus bank holidays)
  • Shares Plan
  • Flexible benefits: cycle to work, healthcare, etc.
  • Discounted BT products and services

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.


Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Pension match/increase
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Season ticket loan
Enhanced sick pay – 3 months
Optional unpaid leave
More information needed
More information needed
More information needed
Work-life balance
More information needed
Role modelling
More information needed
More information needed

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

United Kingdom

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