9.6

/10

Transparency Ranking

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top 3 scores:
82%

Autonomy

76%

Hours

72%

Work-life balance

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Job Description

Closing Date: 20th September

Please note this role is only available at the following office locations: Southampton, Cardiff or Bristol.

Security Clearance: This role requires you to be able to pass a Security Clearance check.
Please see this link to find out if you qualify: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc

Why this job matters:

This role requires Security Clearance, and the nature of the delivery will be bespoke Network, IT, and voice solutions.

You will be directly engaging with customers in leadership roles (IT Manager, Programme Manager etc.) and be viewed by them as leading significant pieces of delivery that are highly visible and recognisable. In this respect what you and your team deliver and the behaviours the collective team exhibit will shape customer experience.

You will be expected to promote and shape project management methods / tools. In addition, you will be expected to ensure that your team conforms with governance / standards set out by the PMO (or contract where mandated).

What you’ll be doing:

  • Accountable for leading the delivery of project(s), programme or portfolio that are large, complex and represent significant benefit / risk to our customers. The delivery will be highly visible and recognisable.
  • Manages project risk for BT and customers with an ability to use and adapt recognized project management methods and processes depending on elements of the risk profile and governance needs.
  • Ensures the PMO and resourcing functions have clear line of sight of upcoming demand and contract requirements.
  • Act as a customer champion. Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences by resolving customer issues and delivery quality and timeliness.
  • Understanding the customer business context and the impacts the programme has on successful business outcomes.
  • Works in collaboration with the Practice and Hub Managers, and the Client Services team to ensure consistent delivery to customers.

Experience required:

  • Experience of delivering a broad range of IT and network technology. Ideally this should be in a range of industry sectors.
  • Experience of delivering projects with complex budgets of £1 million to £20 million including professional services resource, hardware etc.
  • Highly-developed project management skills with experience of delivering technical solutions to customers.
  • Commercially and financially astute and able to seize opportunities to improve profit or new business.
  • Great stakeholder management skills. Ability to work with multiple internal and external partners to deliver great outcomes for our customers and business.
  • Negotiation, communication and decision-making skills.
  • Ability to connect with our customer and grasp the challenges faced by their business.
  • Ability to interpret Commercial Contracts and identify area of risk / opportunity.
  • Waterfall methodology experience is a must but some agile principles may be integrated in our hybrid approach dependant on technology being delivered

The skills you’ll need:

Business Case DevelopmentBusiness StrategyResourcingFinancial ManagementContinuous ImprovementSchedulingProject QualityGovernance & AssuranceConflict ResolutionOrganisational TransformationRequirements ManagementTechnical ReportingProject/Programme ManagementDecision MakingGrowth MindsetRisk ManagementInclusive Leadership

Benefits Include:

  • Competitive salary
  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • 25 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.
  • Discounted broadband, mobile and TV packages
  • Access to 100’s of retail discounts including the BT shop


Flexible Working:

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

Our leadership standards:

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

Company benefits

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Enhanced paternity leave
Carer’s leave
Private GP service
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution

We asked employees of BT Business what it's like to work there, and this is what they told us.

Location
67%
Employees are largely happy with their working location freedom
Hours
76%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
82%
Employees feel they have complete autonomy over getting their work done

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

Australia

Belgium

Brazil

Hungary

India

Spain

United Kingdom

United States

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