Commercial Enablement Manager

Closing Date: 22/07/2026

Location: London, Birmingham, Bristol, Manchester or Belfast

Why this job matters

This role brings together our Commercial and Digital teams to improve how we use data across all the products we sell and manage.

You will work closely with senior leaders and technical teams across Digital, Sales, and Commercial to make sure accurate, high-quality data is available when it's needed. This data will help the business make informed decisions, plan for the future, and improve performance. You will also work with our partners to ensure they deliver reliable, accurate data on time.

What you’ll be doing

• Lead a portfolio of projects that improve our commercial systems, processes, and ways of working, making sure they support our business goals.

• Work closely with business and technology teams to understand requirements and help design solutions that meet business needs.

• Manage projects and change initiatives from planning through to delivery, keeping them on track, managing risks, and engaging key stakeholders.

• Create and maintain project plans, business cases, and priorities to ensure we focus on the work that delivers the greatest value.

• Partner with teams across Sales, Commercial, Digital, Finance, and Operations to identify opportunities to improve the experience for customers and colleagues and drive better business results.

• Run workshops and discovery sessions to understand business challenges and turn ideas into clear, practical solutions.

• Support the successful rollout of new tools, systems, and processes, helping teams adopt new ways of working and ensuring expected benefits are achieved.

• Use data, feedback, and business performance insights to make recommendations and support senior leaders with decision-making and future planning.

The skills you’ll need

• Understand business challenges and turn them into clear, practical solutions.

• Plan and manage projects, keeping work on track, managing risks, and communicating with stakeholders.

• Prioritise work and manage roadmaps or backlogs to deliver the greatest business value.

• Analyse information and use data to solve problems and make recommendations.

• Lead workshops, improve business processes, and support teams through change.

• Understand how commercial decisions affect customers, business performance, and financial results.

• Communicate clearly with both technical and non-technical audiences.

• Delivering business transformation, change, or improvement projects in a complex organisation.

• Working as a Business Analyst, Product Manager, Project Manager, or in a similar role.

Here are some of the great benefits we offer

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Our working model

Hybrid policy: Three in the office, two remote

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.