Business -Network Apprentice - Chippenham

Job Description

Business – Network Engineer Apprentice Level 4

Location - Chippenham

Start date - 7th September 2026

Apply by Date – 22nd February 2026

Salary - £21,640

Due to the sensitive nature of the work, you must undergo personnel screening and obtain Government Security Clearance to SC level.

What you’ll be doing

Our Networks Technicians play a key role in looking after our bespoke communications networks for some of our clients that help keep our country safe. You’ll be helping to manage the support and development of global and highly complex voice and data platforms solutions, following the ITIL service operations model. We can’t tell you too much more about what it is you’ll be doing, as a lot of the work we do is highly sensitive and secure, but – in our opinion at least – it’s really exciting.

Join us as an apprentice and you’ll get dedicated support, a personal buddy, hands‑on exposure across the business, and the chance to build real‑world, transferrable skills that set you up for long‑term success.

Learn job-specific skills through certifications:

Core certification for IT support and technical roles - CompTIA A+

Hands-on skills required to install, manage, secure, and troubleshoot servers - CompTIA Server+

Networking concepts, troubleshooting, and infrastructure - CompTIA Network+

Cybersecurity fundamentals and best practices - CompTIA Security+

Day-to-Day Responsibilities

Your day-to-day work can range from troubleshooting network faults to completing customer and internal work orders, to system administration, project support and migration support. You’ll also carry out tasks to help install and commission various types of new equipment and technologies within our various bespoke platforms.

Contribute to:

Network troubleshooting (diagnosing and resolving network faults)

System administration (managing and maintaining systems)

Voice and data platform support (global and complex solutions)

ITIL service operations (knowledge of ITIL framework)

Installation and commissioning of equipment (hardware and technology setup)

Remote diagnostics (using cutting-edge tools to support platforms)

Migration support (assisting with system or network migrations)

As a Networks Engineer Apprentice, you’ll study for a Level 4 Network Engineer Apprenticeship. (completion is required to retain the role).

What we’re looking for

Analytical and critical thinking skills - to ensure customer requirements are met efficiently.

An eye for detail - to help build quality into everything we do

Application of best practice techniques as well as tailoring approaches to project needs

Strong teamwork and communication skills.

Willingness to learn, adapt, and embrace new challenges.

Security awareness (handling sensitive and secure work).

Due to the sensitive nature of the work, you must undergo personnel screening and obtain Government Security Clearance to SC level.

https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Duration of the programme – 30 months

Entry Requirements

5 GCSE’s at grade 4-9 Including Maths and English or SCQF 5

2 A-Levels grade CC or above

Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.

Unfortunately, we are not accepting any applications for those who are on a student/graduate visa, or who will need sponsorship during the graduate scheme. All applicants will therefore need a full UK Right to Work for the duration (2 Years)* of their scheme without this we cannot accept an application

We are unable to offer Sponsorship for any of our Early Careers Programmes.

Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.

Accessibility support for Candidates

BT Early Careers Accessibility - Updated Jan 26.pdf

What’s in it for you?

Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.

Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.

Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.

Volunteering days, so you can give back to your local community.

Optional Private Healthcare and Dental, to protect you and your family.

Ready to apply

It's easy to apply online; just tell us about your details and current education. You will then complete 5 text based questions and 1 video based question. If successful, after this you will attend an in person assessment centre and have the chance to ask any questions you might have.

BT Group will never ask for payment during recruitment.
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Let’s look out for one another and keep our job-seeking community safe.We look forward to receiving your application!

Methuen Park House

Methuen Park

Bath Road

Chippenham

SN14 0WT

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