Associate Engineer

Job Description

Why this job matters

The Network Technician 3 assists in the delivery of hardware, configuration and fiber connectivity of interdependent scaling projects across several client locations.

What you’ll be doing

• Capacity Management
• Analysis production and management of the platform specific capacity plan to meet forecast demand
• Process issues associated with deployed platforms
• Key stakeholder consultation including Associate Network Planners and Technical Delivery Managers
• Accountable for implementing planning rules at device/network level
• Analyse bid requirements and answer them – Global, not UK
• Service delivery support – work service delivery issue resolution, across build functions
• You may typically be involved in the build and configuration of network components of solutions working from detailed design documentation and work independently on small projects.
• You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First Time measures
• You will take a lead role for specific project deployment that may involve reporting the overall project progress to key stakeholders
• You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines
• You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.
• You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing and escalating issues impacting the delivery of your orders
• You will consider any opportunities for CI by taking ownership, identifying possible solutions & driving them through to successful implementation including capturing business benefits workstack, owning, addressing, and escalating issues impacting the delivery of your orders
• You will consider any opportunities for CI by taking ownership, identifying viable solutions & driving them through to successful implementation including capturing business benefits
• You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate

Skills Required

• Professional qualification/accreditation
• Project Management Skills
• Communication Skills
• Good knowledge of networks/infrastructure and related network management, products, and services
• Knowledge of Global Network Suppliers – E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel
• Experience of a process driven work-flow environment

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.