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BT Group • GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR Glasgow - Alexndr Bain Hse, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey

AI / Machine Learning Engineer

Employment type:  Full time
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Job Description

Job Req ID: 59770

Posting Date: 17/06/2026

Function: Software Engineering

Location: London, Birmingham, Bristol, Belfast, Glasgow, Manchester

Salary: Competitive + great benefits

Working Style: 3 days a week from office, 2 days anywhere

About the role

We are looking for 2* AI / Machine Learning Engineer to build and operate production‑grade AI systems, with a strong focus on agentic workflows, model deployment, and MLOps practices. The role involves taking AI solutions from concept to production, ensuring they are scalable, observable, and reliable.

You will work at the intersection of machine learning, LLM‑based systems, and software engineering, building intelligent services that run in real‑world environments.

As a team we believe in the agile principles of openness, transparency and continuous improvement, which underpin strong relationships with our business stakeholders.

There will be lots of opportunities to explore new technologies, develop new skills, innovate and grow as an engineer.

What you’ll be doing

  • Design and implement agentic workflows, including multi‑step and stateful AI pipelines.
  • Build systems that leverage large language models (LLMs) for reasoning, orchestration, and automation
  • Build and expose AI capabilities through APIs and backend services
  • Operate and support AI systems running on-premise and cloud
  • Work collaboratively with engineering, data science, and product teams to deliver end‑to‑end solutions
  • Contribute to architectural decisions and engineering best practices
  • Demos and knowledge transfers to stakeholders around product developments.

Essential Skills / Experience

  • A background in machine learning and applied AI engineering
  • Experience building agent‑based or agentic AI systems
  • Hands‑on experience with LangChain and LangGraph
  • Experience with writing code according to software engineering best practice.
  • Proficiency in an object-oriented or functional programming language.
  • Knowledgeable in software version control with Git or SVN.
  • Experience working with cloud technologies on AWS, GCP or Azure.

Desirable Skills / Experience

  • Practical experience with building on AWS.
  • Experience deploying ML or statistical models into production environments.
  • Experience with MLOps concepts and tooling.
  • Python

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:

  • 10% on target annual bonus
  • Access to an online private GP 24/7 for you and your immediate family
  • Market-leading paid carers leave with up to 2 weeks off
  • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
  • Discounted EE and BT products, including mobile and broadband
  • Market leading Pension scheme – 5% from you and 10% from us
  • Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

Apply now

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Hungary

India

Malaysia

Singapore

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025

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