Outsourcing Business Partner (FTC)

Job Description

We’re looking for a Outsourcing Business Partner (FTC)

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.

We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.


What you’ll be doing

As an Outsourcing Business Partner, you'll play a key role in ensuring Brit gets the best value from outsourced operations by overseeing service delivery, managing governance routines and supporting efficient collaboration across teams. You'll work closely with stakeholders to prepare statements of work, guide service requests from start to finish and review change requirements so everything is clear, complete and aligned with expectations. In this role, you'll also have the opportunity to help negotiate commercials when needed so the business achieves strong value. As well as keep new service transitions on track by ensuring training, timelines, reporting and benchmarking plans are clear and comprehensive.

This position will allow you to support regular governance meetings by preparing agendas, reviewing documentation and ensuring actions are followed up. You'll manage monthly reporting and scorecards to help the organisation monitor performance effectively. A key part of this role will also be monitoring service performance across teams, highlight concerns early and help resolve root causes. You'll oversee SLA adherence and recommend updates when needed, as well as help track service credits and support budgeting, forecasting and invoice reconciliation so spend stays aligned to activity. You'll also support procurement activity including due diligence, supplier feedback and contract data capture while building strong working relationships across the organisation.

If you are keen to bring your skillset to a flexible, fun, and passionate environment; then the role of Outsourcing Business Partner at Brit is where you belong.



We welcome everyone wholeheartedly

We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.


Accessibility

We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17, 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.

The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).

The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building.

If you have any other questions regarding accessibility, please ask.