The Senior Director, Legal Operations at BD plays a critical role in driving operational excellence, process optimization, and outside counsel management for the Law Group, while also serving as Chief of Staff to the EVP, General Counsel. Based in Franklin Lakes, USA, this full-time role requires a minimum of 4 days of in-office presence per week and offers an annual salary range of $220,700 to $353,100 USD.
Requirements
8–12 years of experience in legal operations, consulting, or business operations (in-house legal experience strongly preferred).
Bachelor’s degree required; advanced degree or relevant certifications preferred (JD not required).
Demonstrated experience in process improvement, technology implementation, outside counsel management, and financial management.
Strong expertise in legal technology platforms, data analytics, stakeholder management, and executive-level communication.
Skills & Responsibilities
Legal operations: Drive execution of legal operations strategy, optimize processes using BD Excellence tools, and manage legal spend and outside counsel.
Legal technology: Lead the implementation and optimization of legal technology initiatives such as CLM, e-billing, and matter management.
Data analytics: Develop and maintain operational metrics, dashboards, and reporting to support strategic decision-making.
Chief of Staff duties: Serve as a strategic partner to the General Counsel, ensuring project alignment, cross-functional coordination, and execution of Law Group priorities.
Potential transition routes: People from senior business operations, management consulting, or legal administration roles may bring strong strategic, financial, and process improvement skills, alongside meeting the required operational experience.
Job description
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
The Senior Director, Legal Operations plays a critical role in enabling the effectiveness and performance of the Law Group. This position is responsible for driving operational excellence across Legal, including process optimization, technology, outside counsel management, and data analytics, while also serving as Chief of Staff to the EVP, General Counsel.
This individual will lead initiatives that enhance efficiency, scalability, and strategic execution of the Law Group, and support prioritization, coordination, and delivery of key leadership objectives.
Responsibilities:
Legal Operations
Drive execution of Legal Operations strategy aligned to Law Group priorities
Operates as an integrator across inter-functional workstreams to drive the execution of strategic priorities and serve as the bridge between strategy and execution.
Identify and implement process improvements utilizing BD Excellence tools to enhance efficiency, reduce cycle times, and scale service delivery
Lead legal technology initiatives (e.g., CLM, e-billing, matter management), including implementation and optimization
Manage legal spend, budgeting, forecasting, and financial discipline
Oversee outside counsel and vendor management, including engagement, performance tracking, and cost control
Develop and maintain operational metrics, dashboards, and reporting to support decision-making and process improvements
Facilitate best-practice sharing, driving efficiency and impact in the strong execution of BD Excellence tools and processes across the Law Group
Serve as a strategic partner to the EVP, General Counsel on priority initiatives and execution of the Law Group agenda
Support prioritization and tracking of key projects, ensuring alignment across teams and timely execution
Facilitate cross-functional alignment across Legal and with key enterprise stakeholders
Provide analytical and strategic support on special projects as directed by the General Counsel
Qualifications
Experience
8–12 years of experience in legal operations, consulting, or business operations
Experience supporting an in-house legal function strongly preferred
Demonstrated experience in process improvement, technology implementation, outside counsel management and financial management
Experience in organizations focused on continuous improvement
Education
Bachelor’s degree required; advanced degree or relevant certifications preferred
JD not required
Skills
Strong operational and strategic execution capabilities
Experience with legal technology platforms and systems
Data-driven mindset with ability to translate analytics into actionable insights
Excellent stakeholder management and influencing skills
Strong communication and executive-level presence
Leadership Profile
Strategic and highly organized operator with attention to detail
Ability to influence without authority in a matrixed environment
Pragmatic, solutions-oriented, and execution-focused
Comfortable operating in a fast-paced, evolving organization
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. We require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Annual Bonus
Potential Discretionary LTI Bonus
Potential reimbursement of vehicle use/mileage
Potential reimbursement of phone use
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
.
Primary Work Location
USA NJ - Franklin Lakes
Additional Locations
Work Shift
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.
Benefits may include:
Health & Well-being: Medical, dental, vision, health savings and flexible spending accounts, life and disability insurance, wellness resources, mental health support, and disease management programs.
Work-Life Balance & Family Support: Paid time off, company holidays, educational assistance, parental leave, adoption assistance, backup care, caregiving support, employee assistance programs, commuter benefits, pet insurance, legal services, and associate discount programs.
Leave Programs: Bereavement, military, personal, family and medical leave, and jury duty leave.
Additional details regarding benefits and well-being programs can be found in Our Commitment to You.
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.