Engineering IT Support Engineer

Job title: Engineering IT Support Engineer

Location: Rochester, Kent

Salary: £40,000 – £50,000 depending on skills and experience

What you’ll be doing:

• Supporting end users in the application of the appropriate tool set. Investigating and resolving application issues should they fail

• Assisting with installation issues, and ensuring applications are suitable for our business

• Assisting in the evaluation and pilot of additional Engineering tools

• Ensuring usage of the tools is within agreed End User Licence Agreement (EULA). Monitor Tool usage and make recommendations for addition or reduction in licences on an ongoing basis.

• Ensuring system auditing is performed in accordance with procedures

• Ensuring Engineering access requests and leavers are executed in a timely manner in the Engineering tools portfolio, including systems like DOORS, Jira, Exostar

• Patching systems and responding to security alerts as notified by vendors and proactively addressing vulnerabilities as guided by software vendors

Your skills and experiences:

Essential:

• IT and Engineering background, with some experience of managing the infrastructure of relevant tool sets, e.g. DOORS, Atlassian tool suite, Synergy/Change, Dimensions, Windchill/Creo, Teamcenter, Mentor, Polarion, Matlab, Simulink etc

• Experience with software licensing, such as FlexLM and the ability to produce usage reports and statistics to support license procurement decisions

• Awareness of IT Security responsibilities and implementation in Engineering tools

• Experience of Windows 10/11 Enterprise, Windows Server Enterprise 2016/2019/2022

• Experience of maintaining applications in a secure environment

Desirable:

• End-to-end experience in the deployment and day to day management of engineering tools, including Atlassian applications, IBM Rational DOORS

• Experience of Redhat Linux 8 in a corporate environment

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The Electronic Systems IT team:

The team is responsible for maintaining and managing access to a number of Engineering tools, including project creation, management and closure within those tools, patching, licence management and system updates. In this role you will be joining a small team of Engineering Support Analysts working in close cooperation within the business, in an overall team of 50+.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 15th July 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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