Senior Product Assessor

Job Description

Company Description

We're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

Job Description

The Global QA Team at our Fulfilment Centres are a key component in the continuing success at asos.com. They are the final point to ensure our products are the best quality they can possibly be, and that customers get great value for money.

This role will be supporting the QA Lead in accreditation / QC in the coordination and management of all processes and working activities related to Quality Assurance and systems enhancement, while delivering proactive operational work.

Based in Barnsley, this role will also require flexibility to travel to our local & global fulfilment centres and sourcing Markets to carry out AQL inspections.

• Carry out the AQL inspections on received stock and sourcing markets if required.
• Customer returns and complaints management support, or ad hoc audits inspection to support ASOS quality standards and returns reduction.
• Stock sortation for Quality Issues or as required by Line Manager.
• Planning styles / Checking stock qty /Retrieving stock from location for AQL inspection.
• Provide expertise to GXO to achieve a successful outcome when dealing with quality issue.
• Upload Quality data in ASOS designated platforms.
• Support Technical team with failed inspections, deep dive into fault reasons to understand areal cause of failure
• Monitor priority list to ensure failed stock /stock for rework is actioned in a timely manner to ensure QA locked stock - N/A stock is kept to a minimum
• Admin tasks checking for workbooks, chasing relevant team for missing workbooks.
• Flexible in availability for work on weekends or extra hours if occasionally required to cover peaks or urgent business needs.
• Support QA projects as and when required
• Supporting our culture by championing Diversity, Equity & Inclusion strategies

Qualifications

You bring strong technical knowledge, attention to detail, and the ability to thrive in a fast-paced global environment. With experience in quality assurance and a collaborative approach, you’re confident working with systems, partners, and processes to maintain high standards.

You’ll also be able to demonstrate:

• Knowledge of QA management systems and standards
• Proficiency in MS Office, Excel, and digital platforms
• Good colour perception (Munsell Hue test is a must)
• Experience working with a global clothing retailer
• Ability to collaborate with third-party providers to ensure best practice
• Strong problem-solving skills with the ability to identify and implement solutions quickly
• Confidence in making decisions on AQL inspections
• Excellent communication skills, including working with partners where English may not be their first language
• Adaptability to change and flexibility in a dynamic environment
• Willingness to travel globally when required
• Proven track record of delivering cost savings at pace

Additional Information

BeneFITs

• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Private medical care scheme
• Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role