Join ASOS as a Digital Trading Assistant on a 12-month Fixed Term Contract (FTC) based in London, United Kingdom. In this hybrid role requiring at least 3 days a week in the office, you will support day-to-day website trading, site merchandising, and search optimisation to enhance the customer experience and drive conversion.
Requirements
No specific degree is required.
No minimum years of experience are explicitly stated.
Experience using online merchandising systems is preferable but not required.
Competent using systems and comfortable working in a technology-based environment.
Strong organisational, coordination, analytical, and communication skills.
Skills & Responsibilities
Site merchandising: Support day-to-day management, trading, and optimisation of the ASOS website across devices, including category and navigation management.
Search optimisation: Support the management of onsite search to ensure optimal configuration across markets and enhance the search experience.
Data analysis: Contribute to trade reporting, create ad hoc reports, and interpret performance data to identify opportunities to optimise the customer journey.
Cross-functional coordination: Coordinate homepage, promo, and CRM processes while working with cross-functional teams to deliver trade events and campaign launches.
Potential transition routes: People from retail sales, customer service, or administrative roles may bring transferable organisational and commercial skills, alongside meeting basic technical and communication requirements.
Job description
Company Description
We're ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.
Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process
Job Description
As a Digital Trading Assistant, you will support the day-to-day management, trading and optimisation of the ASOS website(s) across devices. This includes site merchandising, search optimisation, and building and managing on-site pages.
You will work closely with the Digital Trading Specialist and Manager to support trading activity and optimise the customer journey, balancing commercial and brand priorities to enhance the onsite customer experience and drive conversion across markets.
The Details
Ensuring website standards are maintained to maximise business performance and the customer journey
Contributing to the production of trade reporting (including category and search), and creating ad hoc reports to track and analyse customer engagement
Interpreting performance data to identify opportunities to optimise the customer journey and onsite experience
Assisting the Digital Trading Specialist and Manager in managing and optimising category and navigation across channels and devices
Supporting the management of onsite search, ensuring optimal configuration across markets and enhancing the search experience
Coordinating homepage, promo and CRM processes, alongside stakeholder management
Working closely with cross-functional teams to deliver trade events and key initiatives
Supporting campaign launches, as well as the rollout of new features and digital products
Supporting our culture by championing Diversity, Equity & Inclusion strategies.
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
About You
Organisational and coordination skills
Experience of using online merchandising systems, is preferable but not required
Competent using systems and comfortable working in a technology-based environment
Commercially aware, customer obsessed with the ability to use initiative and intuition
Excellent communicator with good motivational & leadership skills
Keen eye for detail with the ability to troubleshoot and identify issues
A proactive approach
Flexible, agile, and open to change
Positive attitude, self-aware and self-motivated
Analytical skills
Presenting skills
Additional Information
BeneFITS’
Employee discount (hello ASOS discount!)
Employee sample sales
25 days paid annual leave + an extra celebration day for a special moment
Private medical care scheme
Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
