Platform Operations Manager

Job Description

Circa £70k - £75k, salary dependant on skills and experience

Permanent

Full-time, with flexibility for part-time

Hybrid role, working from Huntingdon or Lincoln

Anglian Water offers a flexible approach; this role provides you the flexibility to work from home and from either our Huntingdon or Lincoln office.

Lead the Digital Backbone That Keeps Anglian Water Moving

Step into a pivotal role at the heart of Anglian Water’s digital ecosystem. As our Platform Operations Manager, you’ll lead the hybrid infrastructure that underpins everything we do, from cutting-edge Cloud platforms to mission-critical on-premise technology across both IT and OT environments. Operating at the crossroads of reliability, performance and agility, you’ll guide our Site Reliability Engineering, Platform & Network Engineering and Managed Service partners to deliver high-performing, secure and scalable platform services.

You’ll be a driving force in our shift toward modern Cloud delivery and Product-aligned, service-aware operations, championing automation, observability and resilient platform design from the start. Your leadership will ensure operational readiness is built into every stage of digital delivery, embedding preventative practices that strengthen the core of our technology landscape.

What you’ll be doing

As our Platform Operations Manager, you’ll be at the heart of Anglian Water’s hybrid infrastructure, ensuring our platforms and networks are secure, scalable, and high performing. You’ll:

• Lead platform strategy and delivery - managing the hybrid infrastructure roadmap, balancing in-house and managed service capabilities, and embedding automation-first, resilient design from the outset.

• Ensure operational reliability and service-aware operations - overseeing Site Reliability Engineering, uptime, performance, and proactive observability to reduce operational toil and enable self-healing platforms.

• Develop people and partnerships - leading and coaching a high-performing team, building in-house capability, and managing relationships with strategic partners to drive service improvement.

• Drive continuous improvement and transformation - championing DevOps, automation, and modern Cloud practices, identifying opportunities to reduce cost and complexity, and fostering a culture of learning, experimentation, and safe challenge.

This role gives you the opportunity to shape the future of Anglian Water’s digital backbone while driving innovation, reliability, and operational excellence across all our platforms and networks.

As a valued employee, you’ll be entitled to:

• Full private healthcare with no excess

• 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

• A flexible working culture

• Competitive pension scheme – we double-match your contributions up to 6%

• Life Assurance at eight times your salary

• Personal Accident cover – up to 5x your salary

• Bonus Scheme

What does it take to be the Platform Operations Manager

We’re looking for an innovative, strategic thinker with strong technical leadership who can build enduring partnerships, influence stakeholders, make data-driven decisions, and communicate effectively across both technical and non-technical audiences - all while driving outcomes and solving complex problems.

Skills and Qualifications:

• Degree in a technology or computing discipline

• Extensive experience leading hybrid platform operations (cloud/on-prem)

• Proven track record of leading SRE, DevOps and infrastructure automation practices

• Experience managing network and platform engineering teams

• Strong working knowledge of platform observability and telemetry tools

• Experience managing outsourced and in-house technical teams

• Understanding of ITIL processes (esp. Change, Incident, Problem)

• Familiarity with containerised environments and Infrastructure as Code

• Relevant professional certifications (e.g. Azure, AWS, ITIL, SRE) - desirable

Why Apply?

This is your chance to lead the backbone of Anglian Water’s digital operations, shaping the platforms and networks that keep services running reliably for millions of people. You’ll have the opportunity to drive innovation, champion automation and observability, and influence how hybrid Cloud and on-premise environments are designed and operated. With real scope for impact, leadership, and professional growth, you’ll play a key role in building a resilient, high-performing infrastructure that supports the future of digital delivery.

Closing date: 4th January 2026

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