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Anglian Water Services • Grantham | United Kingdom

Operational Administrator

Employment type:  Full time
Salary:  £25,000 per annum
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Job Description

Operational Administrator

Circa £25,000, salary depending on experience

Saltersford Water Treatment Works, Grantham

Permanent

37 Hours a week – Office Based

Individual private health care

Virtual GP service for you and your household

Double matched pension

Generous annual leave

This role is an office-based position at Saltersford Water Treatment Works.

For a great career, just add water!

Our services are at the heart of every single family and community in our region. Our Water Services team clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We borrow water from the environment, treat it and store it to world-class standards to supply safe drinking water to 4.3 million customers in towns and villages from Grimsby in the north east of our region to Milton Keynes at the south-western tip.

At the heart of our business, our Operational Administrators support and assist the efficient running of the operational teams. This interesting and varied role involves a high degree of organisation and prioritisation, while effectively managing confidential information.

Managing your own workload, you’ll undertake crucial administration and procurement support to ensure the smooth running of the office and the water supply area.

Your main duties will include:

  • Ordering of chemicals, PPE, equipment & materials for the supply team

  • Managing invoices and delivery notes and credit card reconciliation

  • Raising and issuing Purchase orders

  • Telephone call handling

  • Meeting room management

  • Occasional minute taking

  • Updating employee training

  • Organising electronic and paper filing systems.

Using your strong organisational skills, you’ll support the management team with day to day tasks and requests from the supply team. You’ll also communicate with both internal and external stakeholders, contractors and customers, always providing a high standard of customer service.

As a valued employee, you’ll be entitled to:

  • Personal private healthcare

  • Life cover (up to 8 x salary)

  • Personal accident cover (up to 5 x salary)

  • 25 days annual leave – rising with length of service and the ability to buy more

  • Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paternity / partner pay. Opportunity for shared parental pay.

  • Bonus scheme

  • Flexible benefits to support your wellbeing and lifestyle.

What does it take to be an Operational Administrator?

  • You will have experience as an administrator, ideally within a similar operational industry.

  • You must possess excellent organisational and communication skills with the ability to pro-actively liaise with a wide variety of people.

  • You’ll be IT literate and an advanced user of Microsoft Outlook, Word and Excel.

  • As well as strong numeracy skills, you’ll have experience with data handling and spread sheet preparation.

  • Attention to details

Inclusion at Anglian Water

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

#LoveEveryDrop

Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 6% - you pay in 6%, we pay in 12%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neo-natal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Working at Anglian Water Services

Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026

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