Observability Engineer

Job Description

From £43,000 per annum (depending on skills & experience)

Full time / 37 hrs a week / Permanent

Huntingdon or Lincoln - Hybrid

Make every drop of your potential count. Join our team!

We’re looking for an Observability Engineer to join our Digital, Data and Technology team to help us transform how we monitor and manage our services. In this pivotal role, you’ll design and implement observability solutions that provide real-time insight into the health, performance, and reliability of Anglian Water’s digital platforms and products. Your work will enable proactive incident detection, root cause analysis, and continuous improvement, embedding observability as a core engineering discipline across our organisation.

What will you be doing as an Observability Engineer?

• Design and implement observability solutions (logs, metrics, traces) using tools such as Prometheus, Grafana, Elastic Stack, Azure Monitor, Dynatrace.

• Build dashboards, alerts, and visualisations aligned to user and business needs.

• Integrate observability tooling into CI/CD pipelines and infrastructure-as-code.

• Standardise tooling across teams and support automation of alert responses and root cause analysis.

• Collaborate with development, operations, and platform teams to define SLIs, SLOs, and error budgets.

• Conduct root cause analysis and post-incident reviews to drive improvements.

• Promote observability best practices and coach teams on interpreting telemetry data.

What does it take to be an Observability Engineer?

• Proven experience in observability, monitoring, or telemetry engineering.

• Hands-on experience with observability tools and telemetry systems.

• Strong scripting and automation skills (e.g., Python, Bash).

• Background in SRE, DevOps, or infrastructure operations.

• Understanding of distributed systems and cloud-native architectures.

• Familiarity with infrastructure-as-code and CI/CD practices.

• Excellent collaboration and communication skills.

• Commitment to service reliability and operational excellence.

As a valued employee, you’ll be entitled to:

• Double Matched Pension Scheme – matches your contributions up to 6% (up to 18% combined)

• Car Allowance

• 26 Days Annual Leave

• Personal private health care

• Annual bonus scheme

• Opportunity to volunteer and do unpaid work in the community

• Life Cover at 8x your salary

• Personal Accident cover – up to 5x your salary

• Flexible benefits to support your wellbeing and lifestyle

• Free parking at all offices, sites, and leisure parks

We’re a purpose-led organisation committed to sustainability, innovation, and delivering long-term value for our customers and communities. As Observability Engineer, you’ll play a vital role in enabling service-aware development and operations, ensuring teams can see, measure, and respond to what their services are doing in real time.

Inclusion at Anglian Water

Join us and make a difference. We’re committed to creating a workplace that reflects the diversity of our customers and communities. We’re proud to support the Social Mobility Pledge, Race at Work Charter, Armed Forces Covenant (Gold), Disability Confident scheme, and the Women’s Utility Network.

Closing date: 10/12/25

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