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Anglian Water Services

IT Commercial Delivery Lead

Salary:  £85,000 per annum
Location:  Huntingdon | Norwich | Lincoln | Peterborough | United Kingdom
Location flexibility:  3 office days / week
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Job Description

Circa £85,000 (depending on skills and experience)
Permanent / Full Time / 37 Hours
Huntingdon or Peterborough (Hybrid)
Double Matched Pension Scheme (up to 21% combined)
Private Healthcare

Make every drop of your potential count!

We’re looking for an IT Commercial Delivery Lead to lead our Digital, Data and Technology (DDaT) Commercial team and help us get the best value and performance from our technology suppliers. You’ll combine hands-on people leadership with IT commercial expertise, ensuring our day-to-day contracting, assurance and reporting activities are delivered consistently, efficiently and to a high standard, embedding a data led commercial approach.

What you’ll be doing

  • Lead, develop and support a team of five Commercial Performance Managers and Analysts, setting clear priorities and balancing competing demands.
  • Act as the first point of escalation for team and framework queries, delivery challenges and commercial issues.
  • Provide practical guidance on contracting approaches, call-off contracts, mini-competitions, best-for-task resource processes and framework self-service activity.
  • Oversee financial and contractual performance reporting, assurance plans, audits, governance controls and risk-based assessments.
  • Support DDaT Framework Managers to deliver in-year performance, realise negotiated benefits and resolve operational framework issues.
  • Strengthen capability, resilience and knowledge-sharing through coaching, onboarding, training, standard operating procedures and critical incident reviews.
  • Improve commercial processes, analytics and dashboards to reduce waste, optimise value and embed continuous improvement.
  • Build effective relationships with director level senior stakeholders (including DDaT Director, and Commercial Director), framework suppliers and specialist partners.

What we’re looking for

  • Proven experience leading high-performing teams in an IT Commercial environment and delivering consistent commercial or operational services.
  • Strong experience managing workloads, priorities and competing demands across a team.
  • Experience working in operational environments with multiple stakeholders and commercial or contractual complexity.
  • A strong understanding of performance management, operational risk, governance and continuous improvement.
  • Experience delivering contracting and performance processes and embedding effective ways of working.
  • Demonstrable successes in delivering data led commercial process improvement
  • Clear written and verbal communication, strong attention to detail and the confidence to resolve issues and influence senior stakeholders.
  • Strong commercial judgement, negotiation and analytical skills, with the ability to identify and mitigate risk.
  • Advanced Excel skills and proficiency across Microsoft Office applications.

Desirable

  • Experience working in politically sensitive, supplier-led or outsourced IT environments, including SaaS.
  • Change or project management experience at management level, with knowledge of PRINCE2 or a similar methodology.
  • A technical, financial, commercial or engineering qualification.
  • Experience of contract negotiation, drafting contractual documents and applying a range of commercial models.
  • Knowledge of utilities or regulated procurement legislation and experience developing or improving business processes.

Why join Anglian Water?

At Anglian Water, we’re working to deliver reliable, sustainable services for our customers and communities. This is an opportunity to shape how our DDaT commercial frameworks operate, lead a capable team and make a visible impact on value, service quality and operational resilience.

You’ll work across DDaT and Commercial Operations, partnering with senior stakeholders and suppliers while helping to create a collaborative, inclusive and continuously improving culture.

Benefits

  • 26 days’ annual leave, rising with service, plus bank holidays, with the option to swap Christmas and Easter public holidays for days that are important to you.
  • Personal private healthcare.
  • Competitive pension scheme – Anglian Water double-matches your contributions up to 7% (for a combined contribution of up to 21%).
  • Annual bonus scheme.
  • Life cover at eight times your salary.
  • Personal accident cover of up to five times your salary.
  • Flexible benefits to support your wellbeing and lifestyle.
  • Free parking at our offices, sites and leisure parks.
  • Family-friendly policies, including 26 weeks’ full pay for maternity and adoption leave, four weeks’ paternity or partner pay, and the opportunity for shared parental pay.

Inclusion at Anglian Water

We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, disability, sexual orientation or any other protected characteristic. We hire and nurture based on merit and a shared passion for making a positive impact. Our commitment is to foster an inclusive environment where everyone feels they belong and can use every drop of their potential.

(flexible working opportunities available – Individual requests can be considered at interview)

Closing Date: 12th November 2026

#loveeverydrop!


#LI-LJ1

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Working at Anglian Water Services

Hybrid

A little flex time – depending on the team

Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 7% - you pay in 7%, we pay in 14%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neonatal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026
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Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations