IMA Planner

Job Description

IMA Planner

Location: Huntingdon

Contract: Full Time Secondment/Fixed Term Contract

Salary: dependent on experience & skills

At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who we are?

Integrated Metering Alliance (IMA) is the team that provides new and replacement meters, water saving initiatives and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.

IMA is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.

If you want to join a team that is rapidly expanding, full of growth opportunities and networking opportunities with partner organisations, join us.

What will you be doing as an IMA Planner?

Delivery of Business as Usual services; manage non-availability for operatives, monitor and adjust OFSC capacity settings for all IMDS resources. Feed back and escalate to the planning forum any risks or opportunities that arise. Work with other teams to ensure LOS is maximised for Metering work and maximising the satisfaction of all customers. Create plans for office teams and monitor performance. Assist the rest of the planning team with mailbox management and administration of non-availability for field resources.

What it will take to do this job?

• Manage IMA Planning Team mailbox with day to day queries

• Manage annual leave and other non-availability for IMA field resources, keeping SAP, OFSC and resource modeler updated

• Uploading of bulk non-availability into SAP to maximise efficiency

• Create IDPs and work plans for office based teams

• Create forecasts of future workloads for office teams

• Closely monitor and make adjustments to OFSC capacity settings for all IMA field resources

• Produce reports to show current and future availability of field resources/appointments

• Report current situation to the planning forum and escalate any potential risks and opportunities

A little bit about your skills, experience and behaviours

• Educated to A level standard or equivalent

• Minimum 2 years experience in an operational environment

• Strong business analyst skills

• Strong awareness & understanding of operational issues

• Excellent IT and keyboard skills with emphasis on SAP, Oracle and Microsoft Applications

• Excellent interpersonal, analytical and communication skills

• Strong prioritising and decision-making skills

• Demonstrate using own initiative, working on own or as part of a team

• Able to demonstrate a highly flexible, constructive attitude and strong team working skills

Why Anglian Water?

Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

· Bonus scheme

· Private health care

· Competitive pension scheme

· Up to 26 days annual leave rising with length of service

· Flexible benefits to support your wellbeing

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

If you feel this is the next move for you, please apply today!

Closing date: 26th March 2026

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