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Working at Airbus

  • Company employees
    165000

Hiring in

  • Global

Office locations

Join Airbus Helicopters Malaysia in Subang, Malaysia for the PROTEGE RTW - Customer Support & Services program. This entry-level, full-time temporary role is open exclusively to Malaysian fresh graduates aged 30 and below, supporting daily operations in the Customer Support and Services Department.

Requirements

  • Degree in Aviation Engineering, Business Management, Administration, or Customer Management.
  • Minimum CGPA of 3.0.
  • Malaysian citizen, 30 years old and below at the point of application.
  • Must be unemployed after graduation or employed with a salary not on par with the market rate.

Skills & Responsibilities

  • Customer Service: Responding swiftly and proactively to customer requests and taking up-to-the-minute information.
  • Data Entry: Assisting with data entry into the system for reporting purposes and documenting department-related paperwork.
  • Administrative Support: Assisting in the preparation of customer welcome kits and corresponding via email with stakeholders and customers under supervision.
  • Potential transition routes: People from administrative or customer service support roles may bring relevant communication and organizational skills, alongside meeting the mandatory degree requirement.

Job description

Job Description:

O pening Application for PROTEGE Program within Airbus in Malaysia.
This program is for Malaysian fresh graduates only, as mandated by Malaysian Government.

To support in Customer Support and Services Department in daily operations day to day routine task.

  • Assisting in preparations of customer welcome kit.
  • Assisting data entry into the system for reporting purposes.
  • Assisting in customer requests and taking up-to-the-minute information from the customer.
  • Responding swiftly and proactively to the customer.
  • Documenting any department related paperwork.
  • Corresponding emails to stakeholders / customers under supervision.
  • Perform any other duties as assigned by the team and the reporting superior.

Mandatory Qualification

  • Degree in Aviation Engineering , Business Management, Administration, Customer Management
  • Bachelor's Degree Holder with minimum CGPA of 3.0
  • Applicant must be unemployed after graduation or employed but salary is not par with the market rate.
  • Malaysian citizen, 30 years old and below (at the point of application)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Helicopters Malaysia SDN. BHD.

Employment Type:
Agency / Temporary
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Experience Level:
Entry Level

Job Family:
Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Apply now
Airbus

Customer Support & Services

Subang

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