Travel Coordinator

Company Description

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits

Job Description

As Travel Co-ordinator, this person will be responsible for ensuring all travel bookings.

They will be responsible for the booking and issuing of all work-related travel for 500+ employees and as such must feel comfortable with multitasking, challenging travel requests and presenting alternative options to travellers where there is a more cost-effective solution than that brief.

Multi-tasking and time responsiveness are essential for this role. The successful candidate must be able to adapt and juggle multiple tasks and personalities on a daily basis and importantly, do it well and at speed. They must be able to manage their own workload and prioritise tasks. This role is suitable for someone who keeps calm in busy travel periods, has a can-do attitude and is a fast and efficient worker. The successful candidate will be bright, personable and on the ball. They are tasked with a very important role and are in charge of a lot of money. As such, this person must also possess excellent numeracy skills.

This person will also be responsible for cross-checking and managing all invoicing and data entry related to travel, so it is essential that the successful candidate is organised when it comes to finances and trackers.

The workload varies daily. Some days are hectic, and some can be quieter. During quieter periods, proactivity is expected in this role, whether checking that all shared documents are up to date or keeping hotel registers up to date.
The role may involve working AM/PM shifts to provide travel support coverage between 7:00am and 10:00pm. The team will coordinate shift patterns, with a crossover period for handover and team updates.

Key responsibilities and accountabilities

• Book and issue travel bookings on behalf of passengers.
• Provide booking confirmations to the passenger and ensure everything is in place for the traveller.
• Tracks travel spending
• Excellent computer literacy (Gsuite)
• Excellent typing and concise communication skills. Telephone and email manners of the highest calibre.
• Easy communication with EAs
• Perform other duties as assigned by the Travel Team Lead

Qualifications

Essential

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Gsuite or other productivity software.
• Willingness to learn and adapt to new technology and processes.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work in a fast-paced environment and meet deadlines.
• Prepared to work outside of standard working hours when projects and events demand it
• Willingness to travel domestically or internationally for business purposes.
• Comfortable working AM/PM shifts to support coverage between 7:00am and 10:00pm when required.

Desirable

• GDS trained
• Strong analytical and problem-solving skills.

Additional Information

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with The Adaptavist Group to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status.

Recruitment fraud notice

We are aware of recruitment scams where individuals or organisations may falsely claim to represent us. We take this seriously and are committed to protecting candidates throughout our hiring process.

We will never ask for any form of payment, fees, or financial commitment at any stage of recruitment, including applications, interviews, onboarding, or equipment provision.

Most of our recruitment communications are sent from our system, SmartRecruiters, and may come from addresses such as @smartrecruiters.com. All our emails are signed off by The Talent Team @ The Adaptavist Group.

If you are ever unsure about the authenticity of a message or job offer, please verify it via our official careers channels before responding.