Remote-first
Fully flexible hours
Job Description
About the role
You will initiate contact with potential customers interested in the products and services offered by Adaptavist. You will handle inbound, outbound, marketing-qualified, and in-person event leads.
As a Sales Development Representative, you will have a big emphasis on outbound efforts such as calling, emailing, and social media outreach to create a robust pipeline of potential clients. This outbound activity is the link that connects the sales/account management teams with future clients by promoting our offering, generating interest, qualifying needs, and providing a high level of professionalism.
Communicating external prospect information to our various internal teams with a high level of detail and accuracy is needed for the success of the SDR.
What you'll be doing
- Executing outbound prospecting strategies to identify qualified leads through calls, emails, social media, and networking events- Managing and responding to inbound leads efficiently to qualify and convert them into potential opportunities- Responding quickly to daily inbound inquiries to the Adaptavist website and other channels - Showcasing your personality, skills and knowledge as the first point of contact at Adaptavist- Putting the customers' needs first and always delivering a world-class experience - Qualifying inbound leads from marketing events and digital campaigns - Demonstrating an ability to question and understand the clients' reasons for interacting with our marketing campaigns- Promoting Adaptavist products and services during every contact- Managing in-person event lead follow ups to qualify and converting them into potential opportunities- Collaborating with the sales and marketing teams to develop new strategies for engagement and improve response rates- Tracking and reporting daily activities and results, including contacts made, leads followed up, and potential leads generated- Utilizing CRM tools to ensure proper management of leads and accurate data capture- Staying informed of industry trends and competitor activities to enhance outreach strategies- Attending in-person events- Outreach to help with event registration and attendance
What we're looking for
- Previous experience in B2B or B2C customer focused role- Desire to move into Sales or Account Management role in the future- Experience with monthly target attainment - Desire to be coached and take feedback gracefully- Ability to adapt within a forever changing environment - Comfortable making a large number of client calls and emails each day - Willingness to learn new sales methodologies- Time spent using video communication tools - preferably Zoom- Strong communication skills, able to build rapport during phone calls
A few nice-to-haves
- Post-secondary education- Experience with monthly target attainment - Knowledge of the Atlassian ecosystem (Jira, Confluence)- Experience using a CRM - preferably HubSpot - Experience with ZoomInfo- Working experience with an internal communications tool - preferably Slack- Understanding current digital marketing practices
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Company benefits
Additional employee ratings
(these do not contribute to the FlexScore®)
Working at Adaptavist Group
Company employees
Gender diversity (male:female)
Office locations
Hiring Countries
Australia
Canada
Croatia
Germany
Greece
Malaysia
South Africa
Spain
Switzerland
United Kingdom
United States
Awards & Achievements
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