VodafoneThree - Senior Programme Manager

Job Description

Location: Independent (Homebased Working) with regional travel to customer sites.
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

*Homebased

Our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What you’ll do

As a Senior Leader, you will be accountable for our most Complex transition and transformation ICT (Information Communication Technology) change programmes from pre-sales to in-life services, planning and delivering successful outcomes for Vodafone and our customers. The Senior Programme Manager will lead autonomously, setting the direction and roadmap, providing thought leadership and strategies to influence and realise the programme benefits and outcomes, driving best-in-class practice and developing our people across the group.

The Senior Programme Manager is also responsible, with best practice support and direction from the Profession function, for the direct line management and leadership of project resources who are at varying levels in their careers.

Leadership, Communication & Stakeholder Management

• Establishes strong relationships across Vodafone, customers and vendors at all levels. Uses data and analysis to present and provide insight and influence decision-making at a senior stakeholder level.
• Leads large matrix teams across Vodafone, customers and vendors, fostering a collaborative/inclusive working culture.
• Direct line management of up to 8 project colleagues

Pre-sales engagement

• Works with the bid team to define delivery strategies to shape and influence the response on large complex bids.
• Leads the programme response on Pre-Qualification Questionnaires (PQQs) and Request for Proposals (RFPs)
• Provides a consultative approach during the bid, presenting to clients around our Service, Product offerings and delivery strategies.

Programme Management

• Plans, creates and directs the team to deliver the programme roadmap and strategy from inception to in-life operations to realise the programme outcomes and benefits.
• Takes full accountability leading and driving best practice and compliance to governance and policies.
• Uses methods to evaluate performance, and where there is a need puts in strategies and measures for improvements.

Commercial Management

• Drives revenue and margin improvements through a deep understanding of the contract, and Profit and Loss (P&L).
• Establishes and manages budgets, deliverables, milestones and timescales to ensure all contractual obligations are met & programme benefits are measured.

Risk & Issue Management

• Assesses and evaluates Programme Issues, Risks, Dependencies and defines strategies to manage impact on the contract and P&L benefits and outcomes.

Continuous Improvement and Best practice

• Identifies and leads on lessons learned/continuous improvement driving efficiencies and productivity across processes and people.
• Provides mentoring for Project and Programme Managers across the practice working alongside the management team to develop our people.

Who you are

• Passionate, highly motivated and driven with excellent problem-solving skills, able to deal with ambiguity and the pace of change across the sector.
• Extensive track record in delivering large/complex, multi-tower, customer facing, ICT programmes.
• Pre-sales experience, leading and shaping Delivery strategies to clients. Experience in responding to bid PQQs and RFPs.
• Evidence margin and revenue improvements across Programmes.
• Provides a QA and consultative approach to leading the team, providing coaching and mentoring to align to best practice, governance and policies.
• Strong and robust Programme reporting with a focus on Risk, Issues, Dependencies and impact on benefits and outcomes.
• Create and develop high performing teams to support the customer delivery organisation, supported by best in class resources and the Profession Function.
• Provide coaching and mentoring to direct reports in order to assist development plans and support career progression.
• MSP Practitioner
• Prince 2 Practitioner and/or PMI PMP
• Six Sigma and Agile experience is desirable
• Eligible for SC clearance

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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