Transition Projects Lead (VOIS)

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Transition Projects Lead to manage and deliver complex projects and programmes across VOIS CARE Service Line or Digital. This role involves leading process transition, transformation, and strategic initiatives, ensuring timely completion and adherence to VOIS Transition Methodology. You will oversee governance, risk compliance, stakeholder engagement, and resource allocation while driving value generation and supporting commercial opportunities.

What you’ll do

• Lead diverse projects including CARE process transitions, digital initiatives, and transformation programmes.
• Ensure delivery within scope, time, and budget, maintaining rigorous governance and reporting standards.
• Form and manage virtual project teams, defining roles and responsibilities and monitoring progress.
• Maintain transparent communication with stakeholders and represent VOIS in global reviews and SteerCo meetings.
• Support business development by generating solutions and creating impactful business cases.
• Track budgets, identify resource needs, and proactively remove obstacles throughout the project lifecycle.

Who you are

• Experienced project/programme manager with 3–5 years in Shared Services, BPO, or advisory environments.
• Skilled in leading complex projects globally with strong stakeholder management and influencing abilities.
• Holds a relevant degree (IT, Business Management, Economics, or equivalent).
• Certified in PMP, Prince2, APM, ITIL or similar, with advanced MS Office and MS Project skills.
• Demonstrates commercial acumen, analytical thinking, and problem-solving capabilities.
• Adaptable, proactive, and passionate about delivering exceptional service and innovative solutions.
• Knowledge of Lean, Six Sigma, automation, and digitalisation methodologies is advantageous.
• Fluent in English; additional languages are a plus.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to lead strategic projects impacting global operations.
• Exposure to cutting-edge digital transformation and process optimisation.
• Collaborative work environment with diverse, international teams.
• Professional growth through challenging assignments and leadership visibility.

What skills you will learn

• Advanced project governance and risk management techniques.
• Commercial strategy and business case development.
• Expertise in digitalisation, automation, and process improvement methodologies.
• Enhanced stakeholder engagement and negotiation skills in a global setting.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media and #StayConnected

LinkedInFacebookInstagram
You can also chat with our employees to learn more about our projects: Click here