System Analyst

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The System Analyst’s role is to review the business processes and annual proposed business requirements, system integrations and so as to ensure purpose fit business processes for the business unit and manage the requirements ensuring successful project initiation and quality control. This is achieved by using Agile methodologies in Business Analysis to ensure rapid results. Efficiency will also be improved by liaison with business as well as other Vodacom OPCo’s to establish best solutions and leverage on any existing solutions. The Systems Analyst will also engage in proactive business requirements gathering and business process improvement aimed at continuous delivery and operations improvement in Loyalty and across Vodacom Lesotho.

Key accountabilities and decision ownership:
• Maintain business requirements repository
• Prototype assessment & usability review for solutions.
• High level understanding of network/solution architectures in order to advise business teams on the feasibility of their requirements.
• For any given solution, understand which systems are involved as well as the interaction between each element.
• Identify and lead Business Process improvement
• Requirement management and traceability

Key performance indicators:
• Solution intent and Business Requirements Documentation
• Process documents and user acceptance testing certificates
• Successful by Product Owner mentorship.

Core competencies, knowledge and experience:
• Business writing and requirements engineering
• Experience managing the development life-cycle for agile software development projects
• Knowledge of integrations, business process management and automation

Must have technical / professional qualifications:
• Bachelor of Science (or related IT/Engineering) degree
• 2+ years of technical Application administration experience/product ownership