Specialist: Products & Solutions Support

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role purpose:
The Specialist: Mobile Products Life Cycle Management, Commercials and Reporting is responsible for managing the end-to-end lifecycle of mobile products, supporting commercial activities, and delivering accurate reporting and insights. The role ensures that mobile products are competitively positioned, commercially viable, and effectively monitored throughout their lifecycle, from launch to retirement.

Key accountabilities and decision ownership
•Responsible with managing the end-to-end lifecycle of mobile products, from launch to optimization and retirement.
•Responsible with supporting commercial activities including pricing, promotions, and business case analysis.
•Responsible with monitoring product performance, revenues, and KPIs, providing insights and recommendations.
•Responsible with preparing regular and ad-hoc reports to support data-driven decision-making.
•Responsible with appropriate product awareness and training to sales teams and support teams based on findings

Who you are

Technical knowledge and experience & Qualifications:
•A degree in Analytics, Telecom or Computer Science / Engineering from a reputable university.
•At least 3 years previous experience handling product life cycle performance management and reporting
•Excellent Analytical skills
•Telecommunication reporting and related hands-on experience will be advantageous

Behavioural competencies:
•Must possess good organizational skills with strong attention to details
•Good reporting analytical skills
•Excellent communication skills.
•Ability to work effectively in cross functional setup
•Strong Stakeholder Management skills (Local and International)

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.