Senior Spec BI & Business Performance Analysis

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role purpose:

The Senior Specialist BI & Business Performance Analysis is responsible for delivering end-to-end business performance analysis and actionable insights to support Commercial and Regional decision-making. The position ensures data integrity, performance visibility, and insight-driven recommendations, enabling revenue growth, operational efficiency, and strategic execution across the Business.

Key accountabilities and decision ownership:

• Track and analyze commercial KPIs including revenue, Product Performances, customer base, usage, acquisition, churn, and offer performance.
• Produce and automate hourly, daily, weekly, and monthly commercial performance reports and dashboards for management review.
• Conduct performance deep dives to explain variances Days to Days, MTD , MoM, YoY and YTD Across all service, region, town….
• Analyze products, offers, promotions, and pricing performance, identifying risks and growth opportunities.
• Support forecasting, budgeting, and early-view performance tracking in collaboration with Finance.
• Provide actionable insights and recommendations to support commercial decision-making.
• Work closely with Product, CVM, Sales, Marketing, NW teams to align performance analysis with business objectives.
• Ensure data accuracy, consistency, and integrity in all reports and analyses.

Core competencies, knowledge and experience:

• Strong experience in business performance analysis, BI reporting, and insight generation.
• Solid understanding of commercial and regional KPIs , and support Regional Hoc with performances insight across all services button down at site level
• Proven ability to translate data into clear, executive-ready insights.
• Experience working with cross-functional teams (Commercial, Finance, Network, Strategy).
• High analytical rigor with strong attention to detail.

Must have technical / professional qualifications:
• Bachelor’s degree in mathematics, Statistics, Economics, Engineering, or related field.
• Strong proficiency in Power BI and advanced Excel.
• Good knowledge of SQL and data analysis tools (data warehouse exposure preferred).
• Understanding of commercial performance management and reporting processes.
• Experience in telecommunications or a similar data-intensive environment is an advantage.

Role title: Senior Spec BI & Business Performance Analysis
Function: Market Research & BI
Department: CBU

Band: G
Reports to: Senior Manager Reporting & Analytics
Location: Kinshasa

Vodacom DRC welcomes applications from candidates without discrimination and embraces diversity and inclusion. We strongly encourage women, neurodivergent individuals, and people living with disabilities to apply. We firmly believe that every individual brings unique and invaluable qualities, and we are committed to fostering an inclusive, respectful, and supportive work environment where everyone can flourish.

Together we can.