Join Vodafone in Patra, Greece as an SME Account Manager on a hybrid work arrangement. You will attract Small and Medium Enterprise customers by delivering high-standard account management, identifying opportunities, and matching technical business solutions to client needs.
Requirements
Required: Minimum 2 years of B2B sales experience gained within a business sales channel.
Required: University degree (Master's degree is a plus).
Required: Fluent knowledge of English (oral & written), driving licence, and computer literacy.
Required: Understanding of technical/IT business solutions and excellent communication skills.
Skills & Responsibilities
B2B Sales Expertise: Deliver high standards of general account management and attract SME customers on client sites by communicating Vodafone products and services.
Market Analysis: Develop a clear view on potential customer opportunities and local competition to provide relevant feedback to the Sales SPV.
Solution Matching: Understand diverse customer profiles and match appropriate technical or IT business solutions to fit their specific needs.
Client Presentation: Confidently enter client sites to present services with excellent oral and written communication skills.
Potential transition routes: People from retail sales, account coordination, or business development roles may bring strong customer-facing and sales skills, alongside meeting the required 2 years of B2B experience and university degree.
Job description
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
As a SME Account Manager you will be responsible to attract Small and Medium Enterprise Customers by delivering high-standards account management and unmatched customer experience.
Key Accountabilities:
Deliver high standards of general account management for new and existing business accounts on customer sites
Develop a clear view on potential customer opportunities and competition in the area
Confidently communicate the benefits of Vodafone products and services in customer sites
Understand different customer profiles and demonstrate ability to match appropriate products and services to fit their needs
Monitor results and provide relevant feedback to the respective Sales SPV
Who you are
Proven experience gained within a business sales channel (must have minimum 2 years b2b sales experience)
University degree (Master degree will be an asset)
Understanding of technical/IT business solutions
Confidence to enter client sites and present Vodafone services
Enthusiastic and passionate, with a strong customer orientation
Interest to learn about the latest business services and products
Team-player
Fluent knowledge of English language (oral & written)
Driving licence
Computer literate
Excellent communication skills, oral and written
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Special employee offers and discounts
In accordance with applicable pay transparency legislation as of 1/11/2026, candidates will be informed, within a reasonable period before their first interview, of the initial remuneration for the position for which they have applied, as determined on the basis of objective and gender-neutral criteria.
#LI-Hybrid #Vodafonespirit #Togetherwecan
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application\-adjustments/ for guidance.
