Senior Zabbix Observability Expert_Pune

Job Description

About this Role

As a Senior Zabbix Observability Expert, you will lead the design, implementation, and adoption of a scalable monitoring solution using Zabbix across the organisation. This role involves consolidating legacy platforms, onboarding infrastructure and applications, and enabling internal teams through training and support. You will ensure monitoring aligns with business and technical KPIs, supports proactive incident detection, and enhances operational visibility through customised dashboards and alerting mechanisms. You will play a pivotal role in driving observability maturity and fostering a culture of data-driven operations.

Who are you

You are a monitoring and observability specialist with a strong background in Zabbix. You bring a collaborative mindset, excellent problem-solving skills, and a passion for enabling teams through scalable solutions. You are committed to continuous improvement and knowledge sharing, and you thrive in environments that value operational excellence and innovation.

What you’ll do

• Monitoring Solution Delivery
  • Design and deploy a new Zabbix-based monitoring solution.
  • Develop scalable and reusable monitoring templates for infrastructure and applications.
  • Ensure platform readiness for onboarding hundreds of assets.
• Migration & Consolidation
  • Lead migration from legacy systems (e.g., Icinga) to Zabbix.
  • Prepare bulk migration strategies including agent deployment, template mapping, and firewall rule configuration.
  • Ensure minimal downtime and data integrity during migration.
• Documentation & Onboarding
  • Create onboarding guides for infrastructure teams.
  • Document custom checks, alerting rules, and notification workflows.
  • Maintain version-controlled repositories for templates and scripts.
• Training & Enablement
  • Conduct training sessions for IT Operations on Zabbix usage and troubleshooting.
  • Host weekly support clinics and develop self-service materials and FAQs.
• Business Metrics & Dashboards
  • Collaborate with business, operations, and development teams to define key metrics.
  • Build dashboards visualising application health, performance, and SLA adherence.
  • Implement golden signals (latency, error rate, throughput, saturation) for service health monitoring.

What skills you need

• Minimum 3 years of hands-on experience with Zabbix monitoring, including implementation, customisation, and administration.
• Proven experience migrating from legacy platforms like Icinga.
• Strong scripting skills in Bash or Python for automation and custom checks.
• Proficiency in monitoring protocols such as SNMP and JMX.
• Experience in training IT teams and preparing documentation.
• Ability to build dashboards aligned with business KPIs.
• Familiarity with Grafana integration and hybrid observability practices.
• Preferred certifications: Zabbix Certified Specialist or Zabbix Certified Professional.

What skills you will learn

• Advanced observability practices across hybrid environments.
• Business-centric dashboard development.
• Cross-functional collaboration with business and technical teams.
• Training enablement and knowledge sharing strategies.
• Scalable monitoring architecture design.

About VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
#VOIS #BeUnrivalled #CreateTheFuture

About Vodafone

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

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