Senior Platform Engineer

Job Description

About us

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About you

You’ll be joining the Infrastructure & Platform area as a Senior Engineer for our Observability team. Reporting to the Engineering Manager for Observability, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

Specifically, we are hiring SME to augment a new team specialising in observability and its component parts. This is a great opportunity to build a team and contribute to a wider strategy of observability at ClearBank. You will be taking steps assess, design and consolidate and roll out ClearBank’s monitoring, observability, and alerting tools. You’ll be working with stakeholders in product and tech to research, test and deploy observability products across ClearBank.

And you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50.

You will be

· Contributing to the establishment of the team and actively supporting the adoption of effective ways of working and team strategy.

· Delivering high-quality engineering solutions across multiple projects within the observability domain.

· Providing technical guidance and support to colleagues, fostering a culture of continuous learning and development.

· Working closely with product partners to help prioritise and scope upcoming work, ensuring alignment with business goals.

· Championing quality and rigorous testing practices throughout the development lifecycle.

· Promoting and implementing best practices to enhance the team's security posture.

· Encouraging clear, concise communication and active listening within the team.

· Participating in 24/7 support rotas as needed and responding swiftly to issues to minimise impact.

What we are looking for

· Proven track record of designing and delivering observability capabilities for distributed teams

· Great knowledge of the observability space; standards, practices and tools (for example, Grafana, Azure Monitor, Datadog)

· Experience of observability at scale with distributed event driven systems

· Experience using Open Telemetry

· Technical skills in IaC, cloud resources, C# & Azure, and providing integration to observability systems

· Excellent communication and collaboration skills

· Strong understanding of business value and customer benefit

· Demonstrate ownership and accountability for team performance

· Promote a culture of documentation and knowledge sharing

· Advocate for process and policy improvements

· An understanding of availability, uptime, monitoring, alerting, error budgets, SLOs, and other related areas.

A little bit more about us!

ClearBank is Where You Can belong:

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:

• 42% of our senior management roles are held by women

• Our enhanced family leave policies

• Launching our partnership with Code First Girls

• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.

Offer: Congratulations! Get ready to transform banking forever!

Our commitment to you as a candidate:

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.