Senior Scrum Master & Project Management- VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Scrum Master and Technical Delivery Lead with a strong background in Agile methodologies, software engineering, cloud technologies, and people leadership. This role combines hands-on technical contribution with Agile delivery leadership, enabling teams to deliver high-quality, secure, and scalable solutions. The successful candidate will work closely with cross-functional stakeholders while supporting development, testing, and DevOps teams. Approximately 80% of the role focuses on technology leadership and delivery, with 20% dedicated to Scrum facilitation and people management.

What you’ll do

• Lead Agile delivery teams and ensure adherence to Scrum principles and Agile best practices.
• Facilitate daily stand-ups, sprint planning, sprint reviews, retrospectives, and other Agile ceremonies.
• Remove delivery impediments and support teams in maintaining consistent progress towards sprint and programme objectives.
• Coach developers, testers, and DevOps engineers to improve collaboration, productivity, and delivery outcomes.
• Manage and support a team of 10+ professionals across development, testing, and DevOps functions.
• Drive continuous delivery practices and promote automation across the software development lifecycle.
• Create and maintain Agile delivery artefacts including burn-down charts, backlog maps, sprint metrics, and KPI dashboards.
• Collaborate with multiple teams and stakeholders to ensure alignment on priorities, dependencies, and delivery commitments.
• Ensure timely, secure, and high-quality delivery of solutions in line with agreed KPIs and business objectives.
• Contribute directly to software development and solution implementation activities.
• Design technical solutions, prepare high-level design (HLD) documentation, and conduct code reviews.
• Align team objectives with organisational goals and foster a culture of continuous improvement and innovation.
• Support cloud-native application development and delivery using AWS technologies.

Who you are

Essential Skills and Experience

• Proven experience as a Scrum Master working within Agile delivery environments.
• Deep understanding of Agile frameworks, principles, and practices.
• Demonstrable experience creating and managing burn-down charts, backlog maps, and other Agile metrics.
• Strong experience with continuous integration and continuous delivery (CI/CD) processes and tools.
• Excellent communication, stakeholder management, and collaboration skills.
• Strong analytical, problem-solving, and innovation capabilities.
• Experience leading and developing teams of 10 or more professionals.
• Ability to mentor and coach software developers, testers, and DevOps engineers.
• Strong technical background in:
  • React.js
  • Node.js
  • Java and/or C#
• Hands-on experience with AWS cloud services and architecture.
• Experience working with:
  • Jenkins
  • Maven
  • GitHub and/or GitLab

Desirable Skills

• Experience with JIRA and Confluence.
• Knowledge of application and cloud security practices.
• Exposure to DevOps methodologies and tooling.
• Familiarity with software delivery governance and operational excellence frameworks.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to lead high-performing Agile delivery teams across development, testing, and DevOps disciplines.
• Exposure to modern cloud-native architectures and enterprise-scale AWS environments.
• Ability to influence technical strategy, delivery excellence, and engineering best practices.
• Hands-on involvement in solution design, code reviews, and software delivery.
• Collaboration with global stakeholders and cross-functional teams.
• Opportunity to shape team capability, coaching culture, and continuous improvement initiatives.

What skills you will learn

• Advanced Agile scaling and delivery management techniques.
• Enterprise cloud solution architecture on AWS.
• Modern CI/CD and DevOps implementation practices.
• Technical leadership and people development skills.
• Stakeholder engagement across complex organisational environments.
• Delivery governance, KPI management, and operational excellence practices.
• Secure software development and quality engineering approaches.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Follow us on social media

• LinkedIn: VOIS LinkedIn
• Facebook: VOIS Facebook
• Instagram: VOIS Instagram
• You can also chat with our employees to learn more about our projects: Employee Connect